Avaliação geral
4,7
Pontuação por nível de classificação
  • 84% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
30 de abril de 2024

It's the best there is for booking software on Shopify. It is honestly not very intuitive and involves a lot of back and forth - particularly with operating hours and resource management - but overall it works very well, and the support team is fast and helpful when we can't figure things out.

Wild Rock Outfitters
Canadá
Over 3 years usando a aplicação
21 de março de 2024

We have been using BTA for appox 3 years for our onsite Cooking Classes - While the app has been solid and easy to use - the customer support is without a doubt the best team I have ever experienced. We are always able to connect via chat immediately and the support we get goes above and beyond our expectations.
Most recently Joao quickly resolved an issue we were having and then took the time to add a function for our store that enables us to increase bookings. This was something that we had been struggling with for a while and he created a solution for us that is a game changer! We have worked with Joao, D'Angelo and the rest of the team no matter who you get on chat - they are smart, extremely helpful and pleasent. Thank you for building a team that truly helps businesses thrive.

Babylon Mercantile
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por BTA Commerce, Inc. 22 de março de 2024

Hi 👋, we are glad you are happy with our support team! And thank you for your awesome review! We appreciate you 😊🎉

27 de fevereiro de 2024

We've been using BTA for years as a reliable resource for registrations for our weekly art classes. It's very easy to manage bookings through the website and see daily and monthly bookings at a glance. D'Angelo provided A+ customer support today helping us navigate an issue we were having and got us all set up on a new plan.

GLASSROOM
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por BTA Commerce, Inc. 28 de fevereiro de 2024

Your review means a lot to us. It reminds us that we are doing the right thing, and we're making a positive impact. Thanks for taking the time to leave us this awesome review 🎉🎉🎉🎉🎉🎉!

3 de abril de 2024

The app is pretty easy to use, for us and for our customers. Customer service and chat have been amazing.

Do Good Sports Club
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por BTA Commerce, Inc. 5 de abril de 2024

Thank you for your awesome review! 😊🥳

We appreciate your feedback and the time you took to write this for us! You're amazing!!!

13 de março de 2024

We've been using this app for years to book our classes throughout our season and we love it. We're adding more classes so I needed a few questions answered. D'Angelo was kind and knowledgeable about the app, and was able to easily walk me through my questions. We're happy we found you!

charsawfarms
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por BTA Commerce, Inc. 14 de março de 2024

Hi there 👋

We are happy to hear that you are pleased with our service and our app! We are also happy to have you on board. Thanks for your awesome review. We appreciate you 🤩!

Best Regards,
BookThatApp Support

4 de março de 2024

We're a small business in the UK and have used BTA for around 4 years, since we started ticketing our events for Covid. Having tried various other ticketing systems, there's no question that BTA plugged into Shopify has been the most efficient and cost effective solution for us. Unlike other apps, you get the sense that the team behind BTA are genuinely good developers and the support is excellent - they're very responsive when you need help. Would recommend to anyone.

Kenyon Hall Farm
Reino Unido
Almost 3 years usando a aplicação
Questão respondida por BTA Commerce, Inc. 8 de março de 2024

We are pleased to know that you are happy with our app and our service! Thanks a lot for your wonderful review!

🥳🎉🎉🎉🎉🎉🎉

14 de março de 2024

We use this app for selling classes for which it works very well. Whenever I have had problems getting something set up, the customer support has been excellent and quick to reply, even helping when the issue has been on the Shopify side.

We have accommodations on the same site and I did have to make a work around when we wanted to vary room rates between weekends and weekdays (solution: price at $0 and invoice manually after booking or 52 create manual discounts in Shopify every year) but this is for a small side business and it is a big ask to expect any one app to fulfill all needs.

Threads of Life Studio
Indonésia
Almost 2 years usando a aplicação
Questão respondida por BTA Commerce, Inc. 19 de março de 2024

Thank you for your awesome review! You gave us a reason to celebrate!

🥳⭐⭐⭐⭐⭐

2 de abril de 2024

Out of all the Reservation apps we have tried this one is the best for the price. The tech support is great! With that said I wish I didn't need to use them as much as I do. Thats the only downer.

Sanibel Candle Company
Estados Unidos
About 1 year usando a aplicação
Questão respondida por BTA Commerce, Inc. 3 de abril de 2024

One moment while we celebrate ...

🎊⭐⭐⭐⭐⭐🎊 🥳

Thank you for your amazing 5 star review! We really do appreciate that you took the time to write your thoughts about your app and our service. We are glad to hear that you are happy with us! We look forward to providing you continued support 😊!

11 de março de 2024

Super speedy customer support! We have had a great experience with BTA so far. Good guidance and real humans in the support. Can highly recommend.

BestCoast Outfitters
Canadá
Over 1 year usando a aplicação
Questão respondida por BTA Commerce, Inc. 12 de março de 2024

Thanks for your awesome review! We appreciate you and enjoy the rapport that we have with our customers! We are happy to hear that you enjoy our app and our service, and we look forward to continue providing you with excellent service!

🎉🎉🎉🎉🎉

22 de abril de 2024

Very good and reliable customer service! I am very satisfied!

e-dress
Alemanha
8 months usando a aplicação