Avaliações (527)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
3 de janeiro de 2025

Used the paid version for our other websites and worked fine until we wanted to improve our booking system. Admin dashboard can be confusing and when you contact support they talk to you in a condescending tone, very unprofessional. For the price there are better options.

Likey Global
Coreia do Sul
3 meses usando a aplicação
Questão respondida por BTA Commerce, Inc. 6 de janeiro de 2025

Hi Pompei,

I'm sorry to hear 😔. We reviewed your tickets, and we didn't see where we were condescending, but if that's how it was received, then we sincerely apologize.

I can ...

2 de novembro de 2019

The app builds a calendar and keeps somewhat a decent track of classes but the customer service is not good at all. Every time something goes wrong and we email support, the support team says it is Shopify's fault, not theirs. Thing go haywire alot. Wrong time and dates are sent as customer confirmations, events do not close when sold out. We have never been helped, only told to change the coding ...

Body Mind & Soul
Estados Unidos
Mais de 5 anos usando a aplicação
Editado a 9 de junho de 2024

Terrible - Ever since the 2 factor authentication there is a constant problem logging in. If you don't mind changing your password for every login it's not a problem but I find it very frustrating

Recovery Counseling
Estados Unidos
Mais de 3 anos usando a aplicação
Editado a 18 de janeiro de 2021

Now after 9 months of use, I feel that this review is more accurate/fair - In principle, and when working smoothly, this app is the best I found in regards to customisation and complexity. Why I chose this app - I have 47 members of staff, all of which offer a variety of services/products in various locations. Therefore, needing a booking platform that'll allow a member of staff to be assigned ' ...

Bicycle Services
Reino Unido
Quase 2 anos usando a aplicação
21 de maio de 2014

Our company is an online tour booking company. The app performs as stated per all the previous postings except one major flaw in the coding. This app only verifies the existing inventory when an item(s) are placed in the cart. It does not verify the existing inventory against what has been already placed in the cart and if the customer adds to the cart with the same item the app will allow ...

Imbibe Tours
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por BTA Commerce, Inc. 22 de março de 2019

Dear Shop Owner

Thanks for taking the time to leave a review!

You'll be happy to note that we have added a second availability check on the cart page that addresses the ...

25 de junho de 2022

We were using this app to run bookings for our high end rental property. I didn't think it would be difficult. It's stopped working twice, costing us thousands. Shopify needs better app implementation. This is a pain-in-the-ass.

idlepursuits
Nova Zelândia
Mais de 1 ano usando a aplicação
Editado a 11 de dezembro de 2023

Needs more development.
I used your app for almost 4 months as an Activity/tour booking system for adult and children tickets. However, I had to uninstall it due to several issues.

First, the app didn't allow bookings during events, resulting in the loss of many ticket sales. For example, if we had an event running from 9am to 5pm, customers could only book before 9am. I suggest adding a feature ...

Emirates Bio Farm
Emirados Árabes Unidos
10 meses usando a aplicação
Questão respondida por BTA Commerce, Inc. 6 de dezembro de 2023

Hey there, thanks for your honest review. We would greatly appreciate it if you could provide your recommendations on what we can improve on. Looking forward to hearing back ...

Editado a 28 de julho de 2018

App functions well enough but customer support SUCKS. I booked with these guys for 6 months and couldn't take it anymore so I found another solution. Every time I had a problem they would respond with "well that's not included but you can pay us more and we'll fix it" or "our app never did that" when functionality would stop working suddenly. Customer service always treated me like an idiot and ...

Gearbox Adventure Rentals
Estados Unidos
10 meses usando a aplicação
26 de dezembro de 2019

The app is simply put a confusing mess. The language explaining the features is really hard to understand. Whoever planned the logic and user experience behind this app did not do a good job. I got a much more clear and concise feeling from the Webkul Booking app.

Support gave me a boilerplate excuse regarding the customisation of my theme to justify not reading the actual question (they have a ...

Rooms.Taipei
Taiwan
28 dias usando a aplicação
23 de março de 2018

Greetings. I installed this app today (March 23, 2018), and I proceeded to follow the installation steps. Step #2 was straightforward, except that it changed the layout of my current products into a non-aesthetically pleasing layout. Step #3 of the installation required deleting a theme code and installing a new theme code. The issue was that I used ctr+F to locate the exact code they instructed ...

The Business Fairy
Estados Unidos
38 minutos usando a aplicação