BOOSTER SEO & IMAGE OPTIMIZER
Lever op til Shopifys højeste kvalitetsstandarder for hastighed, brugervenlighed og værdi for shopejere
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excelente. obrigada
Não tens de quê! Fico feliz por ouvir isso. Se precisar de mais alguma coisa, basta dizer-nos!
- Equipa de SEO Kevin e Booster
Ich kann Booster SEO nur empfehlen. Der Service durch Alex war hervorragend!
Vielen Dank für Ihre Weiterempfehlung! Wir freuen uns, dass Sie mit unserem Support-Team eine hervorragende Erfahrung gemacht haben. Wir sind jederzeit für Sie da!
- Kevin & Booster SEO Team
Izzy was really helpful and responded really fast. Thank you
Thanks for the feedback! We're happy to hear our team was helpful and quick to respond. 😊
- Kevin & Booster SEO Team
Great service from Jon via chat today. His answers were prompt and informed. He was very personable and friendly and quickly helped me with my query, making recommendations for additional apps and explaining the benefits of a paid plan also.
Thanks for your feedback! We're glad you had a great chat experience and found the recommendations helpful. Here for you anytime! 😊
- Kevin & Booster SEO Team
Very supportive team helping customers out. The app its self is very useful as well.
Thanks for your review! We're happy to hear our team has been supportive and that you find the app useful.
- Kevin & Booster SEO Team
After downloading the Booster SEO app to my Shopify Store a very helpful specialist (Izzy) came on the chat to verify my store. Izzy was very professional and as well as providing the verification needed she also provided me with some very helpful links to help me build my SEO foundations. I was able to copy these links into a note for future reference. Tons of value add here. Thank you Izzy.
Thank you for your detailed review! We're glad our specialist could help you with SEO verification and resources. Tons of value added indeed! 😊
- Kevin & Booster SEO Team
I would definitely recommend this app to others, it is the best app I have used so far on Shopify , my experience is going great with the app and their consultant Jon was also very helpful throughout my whole setup of the app
Thanks for the great review and for recommending us! We're thrilled to hear about your positive experience and that our consultant was helpful. Glad to have you with us!
- Kevin & Booster SEO Team
Super easy set-up & super prompt assistance from the beginning. Thanks Izzy!
We're so glad you found the setup easy and our assistance prompt! Thanks for the feedback. Here whenever you need us! 😊
- Kevin & Booster SEO Team
Since installing this app the features have not worked how they are meant to. I was told images would sync within 48 hours of installing and two weeks on still no sync.
Raised a ticket and was given a generic response:
"The delay is due to factors like the queue of other accounts syncing, the number of products in a store, and Shopify's server load. This is an isolated issue, and the rest of the app's features are functioning properly."
They said to wait and wanted to resolve the ticket. I had to argue to keep the ticket open UNTIL the ticket is actually resovled, not prematurely.
TBH quite over the product that fails in its primary functions.
Not to mention it duplicates the "Product" meta field even though this is a core element in Shopify already.
Hi Peter,
This is Pat from Booster Apps SEO Tier 2 Support. I want to sincerely apologize for the issues you've encountered and thank you for your feedback.
I understand the frustration caused by the delay in image compression and syncing. As mentioned by Lester, these delays were due to recent updates aimed at improving this feature, which inadvertently caused processing delays for select stores. These issues were compounded by our dependency on Shopify's server load. Our development team has been working diligently to resolve these issues, and we are making consistent progress. We recognize the importance of this feature and are committed to ensuring it functions seamlessly.
Regarding the duplication of the "Product" meta field, the "Duplicate field: brand" warning appears because both our app and your theme define a brand field, which Google identifies. Our app includes this field as part of the "Google Snippets" feature, which allows Google to generate rich results for your store in search outcomes. To address this, you have two options:
1. Disable the "Google Snippets" feature by navigating to the "Google Snippets" tab in our app.
2. We can remove or disable the "brand" field from our app's code.
In your specific case, you reached out to us for guidance on which part of our code to disable, and we provided the necessary information in a separate ticket.
Your case remains open and is marked as "in progress." We are coordinating with our engineering team to prioritize and expedite a fix for the image compression delays and addressing the meta field duplication concern to prevent unnecessary duplications.
Once again, I apologize for any inconvenience caused. We have sent you an email with further details and a special offer as a gesture of goodwill. If you encounter any further problems or require assistance, please do not hesitate to contact us directly.
Thank you for giving us the opportunity to address these issues. We look forward to improving your experience with Booster SEO.
Best regards,
Pat
Haven’t started yet. Gave me a good suggestion though.
Thanks for sharing! We're glad our support team could provide a helpful suggestion. Enjoy the app once you get started! 😊
- Kevin & Booster SEO Team