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we have uninstall the app,but still charges.the app not works,some function just wastes your money.and after service is bad also
Hi Autototally,
Thank you for your feedback.
I read your recent app store review and we sincerely apologize for any inconvenience our app caused. 😔
If you were charged even after uninstalling the app, then the charge that you see on your invoice is from before you uninstalled the app. Kindly check our article explaining this - https://help.boosterseo.com/article/1885-why-do-i-see-a-subscription-charge-after-i-have-uninstalled-the-app
Regarding the features of our app not working, we would love to take a closer look at this and try to fix them, but you may need to reinstall our app first, should you be willing to give our app another chance.
Please respond to the email we sent you so that we can proceed and address your concerns.
Cheers,
Darrel
Trish is awesome!! she has a way of talking to make you smile. thank you for the pointer of the favicon i had no idea it existed. hope to deal with you again.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
Wow I was really about to out source this all smh great time and money saver I am really happy and I have to add some more items for my new line up.
I used this app, It's very helpful and assists me to optimize my store for the search engines. Strongly recommended
Greatly enjoyed the support Chat on our first day of interacting. Will now set up and read all there is in offer
Mary was very quick to verify my store and even gave me some extra advice for my Shopify store. thanks so much!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
Trish provided excellent customer service and has a great sense of humor lol! I also enjoy how fast the SEO features complete the tasks...I will continue to upgrade to fully optimize my SEO!
What a wonderful review! 🤩 Thank you very much, and we are here for you anytime. Greatly appreciate the feedback! 🎉 All the best, Kevin
Excellent customer service and very friendly. The application is excellent and very intuitive, I'm still testing it but it really saves you a lot of work and money, I'm almost sure I'll update my plan. Thank you
Responsive and quick responses from EJ with clear and precise instructions to provide me with clarity on various SEO related matters.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
I will leave 5 star here cause Jon really helped me a lot today with my store Good customer service from JON keep on the great work.