BOOSTER SEO IMAGE OPTIMIZER
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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I have no idea if this does anything. I see no proof. 10000000000000000000000000000000000000000000000000
I would like to see how it works before I really give it an indepth review of functionality and effectiveness .................................................... I didn't like that they only offered three Free app's that do one or two functions and about 5X's as many paid apps that offer so many more features. Kind of feel like your baited in.
The SEO for Blog does not function properly plus there is complete luck of any customer service. I've been trying to communicate with them for over two weeks now with no luck. For the app that cost $20 I think that's just unacceptable. Very unprofessional.
I used this for quite awhile as one time they seemed like they would address the problem that most of my products had missing alt-tags. Notified support multiple times. The last time I asked for support on July 21. They responded on July 29 asking for screenshots. I provided verbose info the next morning. As of this review I never heard back (9+ days). Does not matter now as I am uninstalling the app even though I have a pro account. I should have realized not to expect support as their first auto-reply to email said "Unfortunately this is an auto-reply as the app only comes with help site support :(
As a business yourselves, I hope you understand that with over 100,000 users of our free apps we can only provide help documentation support for these apps.
Please check out our Help Center for answers to our most frequently asked questions."
That does no good when the app did not work for me. Oh well, lesson learned.
its too soon to tell! I just downloaded it.
Hi A Pet's World,
Darrel here from Booster SEO.
I have carefully reviewed your recent app store feedback, and I would like to express our sincere apologies for any inconvenience you may have experienced. Your satisfaction is of utmost importance to us, and we are committed to resolving any issues you have encountered.
In our eagerness to address your concerns promptly, we have also reached out to you via email. This communication platform allows us to better understand your specific feedback and work collaboratively to enhance your overall experience with our app.
We genuinely appreciate your valuable feedback and the opportunity to make amends. We look forward to receiving your response and working together to ensure your satisfaction.
Thank you once again for your understanding.
Best Regards,
Darrel
My experience was very pleasant because Alex made it simple and easy, and she had great customer service, response time, and kindness.
Hi Babytopia32,
Thank you so much for your review and feedback here - I've read your app store review and it is positive but I noticed you gave us 1 star on the app - just wondering if this was a mistake and if not, how we can improve your experience with the app from our support team?
We'd love to hear it!
Cheers,
Darrel
*Update May 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
Had to remove it seems to work at first but turns into a ghost app and the last 5 months all my alts have been ruined , so just cancelled and hopefully they will cancel the re-occurring charge. Guys you need to fix this App!
I GIVE 1 star because
I get a offer for 21$ lifetime pro month and 21 days trial accepted it i still in the free plan and of course i spoke with the service and thy said this was a small problem that will be soon resolved i said ok is december but i can wait
after 5 days i asked again and they said you have to wait more days and my trial was going this made me mad but they said they will give me the 21 days back
so after 10 days i asked if now the probllem is resolved and they said i have to wait and they are working really hard for it
after 2 weeks i was upset and said this is taking to long and everytime you say i have to wait so after 21 days and after the trial was gone and the PROBLEM still they charged me 31$ and i was DISPLAYED as FREE PLAN
i spoked really angry and they said i have to disinstall the app and they will refund me and i did now they are saying i have to wait
but i am not stupid i go to my lawyer and contact shopify and the bank to not give them the money
Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Katherine
So far I am not impressed with this app. Ive tried several times and I cant even seem to get past this page.
If you want to fail with your business, make sure you have this application. I installed paid version, and this application did nothing for 2 months accept for alt tags which are a free option any way. Their autopilot version is not for Goolge shopping. You will need to go again all over your items and fix them mannually after such "wonderful" service. Moreover, I removed this application month ago, and they continue to charge me with this billing period. Horrible service. I want my money back.