BOOSTER SEO & IMAGE OPTIMIZER
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
Recensioni (8.417)
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I had the BEST service with Rain. He checked my website, and helped me by telling me what I can improve. I really liked the service and the application. I SUPER RECOMMEND!!! AMEEEEEI OBRIGADA!!
Thank you for the fantastic review! We're so glad you found the service helpful. Your enthusiasm is contagious! Obrigado por nos recomendar! 😊
- Kevin & Booster SEO Team
Alex was great!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & Booster SEO Team
Jon provided a verification to our website and useful information regarding the Booster SEO & Image Optimizer Application!
Your 5-stars mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 - Kevin
I love that it's easy to use and not confusing, Mary was also very nice and helpful, would give more stars if I could
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
I downloaded this app two days ago. I chose the largest/highest cost plan and implemented it. Everything was going fine until I looked at the app this morning and it was trying to charge me for two plans- the middle and the highest cost. I declined because I am not going to pay twice. I do, however, like the app. I hate wasting creative time for constant updating and Google and and and. SO I deleted the app with plans of re-downloading it so I can choose the plan I want. Unfortunately, I was presented with no way to decline only the middle plan. It was pay for two plans or decline two plans. Now, the app won't re-download - period. The url screams at me that I DECLINED the payment - YES - of two plans. If this is fixable, I'm interested. (Please add a way to contact you that isn't a rating. Seems rather curious to me.)
Hi there,
James here from the Booster Apps Merchant Success team. Thank you for your feedback and I'm so sorry for the billing mixup and the trouble with getting in touch with us.
Just to add some color to this issue, it sounds like a hiccup occured in the Shopify app billing where the charge was 'stuck' and appeared as though there were two charges when there was only one. Usually this resolves itself within 48 hours when your account status is updated on Shopify’s end.
We've sent you an email update to continue the conversation and get to the bottom of this problem for you.
And please feel free to contact us 24/7 at support@boosterapps.com or through the in app contact form :).
Cheers,
James
Update July 28, 2021:
It looks like a problem occurred when trying to access the app after declining a subscription or after choosing to upgrade or start a free trial. Sometimes hiccups like this occur when the system fails to update a store’s status. The issue is now resolved, and our team is happy to help with anything related to configuration or setup with the SEO app. We've sent you an email regarding this and hope to hear back from you very soon!
Great app and customer service. Carmel was absolutely phenomenal with assisting me to verify my store. A++
It is very easy to use, i'm very glad to have discovered this app now, i wish to improve mi SEO as soon as posible thanks
Amazing Service, Trish is my favorite she's the best!!!! helped me so much with setting up my Shopify store.
Thank you for sharing your positive experience and for recognizing our excellent assistance. We appreciate your feedback and look forward to continuing to provide you with excellent service. - Kevin
Awesome I love it! great app that I love and will recommend to anyone using Shopify. I will definitely pass your information on to anyone and everyone I know.
Customer service has been great so far! My rep even gave me a super simple tip to further enhance my site! Thanks Booster!
Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Much appreciated, Kevin