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Seems like free apps do the same thing if not more, are easier to understand and have far better service. There was an error in system which still exists even though they said it would be fixed. I was offered a free month's credit but then got charged. Asked for a refund. Got a reply literally a month later that I would get an extra month's credit. Yeah right. I guess you waited until I got charged again? The way I see it, you should be refunding me.
Charges for an app that has been uninstalled prior to the renewal date, Can't get in contact to rectify this issue. DO NOT RECOMMEND!
Hi there,
I'm so sorry for any trouble you experienced here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address.
I would be happy to quickly refund any charges you incurred and I would love a chance to turn your experience around into a positive one.
Please contact us at seo@boosterapps.com and our team will get onto this right away!
Cheers,
Lloyd
messed up my entire store..... so bad. hope the support team can help me so i can remove this review.
Hi there,
I'm so sorry to hear you had an issue here. The app is designed to only alter markup code that will not affect your store's code or design.
I can see the issue has been resolved but I'd be more than happy to take a look into the issue for you if you'd like to accept the collaborator request that I just sent over.
Cheers
Stuart
When we added the app we ranked 1st or 2nd for all of our keywords... 1 month later we are 3rd or worse in every one of our keywords... have to assume Google IS NOT DOWN with this app and or what it does. Run.
*Update May 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
terrible experience they didn't care customer service at all
I have no idea why do they make apps and didn't care anything about it
*Update May 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
DO NOT use this app if you want alt text images for blind or visually impaired people. I run a shop for disabled people and it is ESSENTIAL that image alt text is properly descriptive for users who rely on screen-readers. After painstakingly entering highly descriptive alt text for each of my product images, this app has overridden EVERYTHING, costing me 20 hours of work in addition to the $25 a month I spend "to never have to do anything manual again". I purposely turned off alt text image optimizer in the autopilot function and this app went ahead and overrode my 20 HOURS of work doing this. Instead there are some really lame, non descriptive alt text descriptions for my images. Even from an SEO perspective, what they have overridden doesn't work any better. I am totally heart broken and disappointed that I now need to sit down and spend another 20 HOURS of work. You have taken my money which is one thing, but now you've taken my time and this is not ok. I can't get my time back but I want my money back.
WOW I just look into my shopify Billing and guy been charging my account since September 2019 ! That is outrageous. This is super unprofessional to charge fees on apps that been uninstalled for YEAR! I will escalade this to shopify. You guy owe us 425$. Please act quickly. I don’t wanna to see any of you apps fees on my billing EVER again!
Do not use - stripped our site completely after uninstalling.
We found the product too expensive and didn't see much results after a few months - we decided to uninstall the app and its now ruined our website by stripping all meta data. Absolutely awful.
Hi Bailey,
I'm sorry to hear that you haven't seen any improvement in your sales since installing our app. The purpose of our app is to improve your SEO (and therefore your traffic and sales) over time. However, SEO improvement is a gradual, long-term process because of how Google and other search engines work.
It takes Google up to several weeks to update its listings of your pages, so changes from the app do not immediately appear in Google results.
It takes even longer for SEO to start making an impact on your site traffic and sales: 4 to 6 months on average, because of how search engines track SEO.
So any changes due to our app cannot have had any effect on your traffic or sales at this point, especially since the app was just installed on February 22, 2023
We would like to help you in your SEO journey using our app and turn around your overall experience. We have followed up with an email to you personally and we are looking forward to hearing from you.
Regards,
Darrel
*Update May 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this..
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
亂扣我費用.................................................................................................................................................................................................................
Hi there,
I'm so sorry for any hassle you had here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address.
I would be happy to quickly refund any charges you incurred and I would love a chance to turn your experience around into a positive one.
Please contact us at seo@boosterapps.com and our team will get onto this right away!
Cheers,
Lloyd
You know hoping for the best, but lets see where this takes us i n the mean time i will leave a 1 star review since i just installed it.