BOOSTER SEO & IMAGE OPTIMIZER
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Great experience with this app, implementing seo is so important for your business. The customer service on this app is flawless, quickest response times and very detailed so all your questions are answered. Amazing offers and packed with many other forms of value to help grow your business. As for the app, its a dream. Haven't fully unlocked all the features but with the tutorials I already understand everything so it will be a breeze. It definitely optimizes your store for better results and you don't have to do much. 95% of it is automated. Thank you!
Thanks for such a detailed and positive review! We're thrilled that you're finding our app helpful and easy to use. Here's to your continued success and more time-saving automation! 😊
- Kevin & Booster SEO Team
Have been using this app for this last 18 months and not found it helpful. We have been paying for the premium service while doing some SEO work ourselves. I couldn't any evidence that we were getting any benefit for our fee and so in December I tried running the automatic updates on the app. Since then our impressions and clicks have plummeted. I contacted their customer service and asked why this was and for any evidence that their app was improving our SEO. They were not able to provide any evidence and all they could suggest was undoing their auto-updates and contacting Google to ask them why our clicks/impressions had dropped so drastically.
Hi Hayley,
Darrel here from Booster SEO. I hope this message finds you well.
I recently came across your feedback regarding your experience with our app, and I want to sincerely apologize for any frustration or inconvenience you may have encountered. Your satisfaction is our top priority, and we appreciate your dedication over the past 18 months.
I understand your concerns about the effectiveness of our app and the impact on your website's performance. We take your feedback seriously, and I want to assure you that we are committed to addressing and resolving these issues promptly.
Upon reviewing your case, it appears that there may be a misunderstanding regarding the expected timeline for seeing significant SEO improvements. While our app primarily focuses on On-Page SEO enhancements, it is crucial to note that the overall impact can vary based on various factors, including your website's current state, industry competitiveness, and the effectiveness of both On-Page and Off-Page SEO strategies.
That being said, we acknowledge your desire for tangible evidence of the benefits our app provides. To address your concerns, we have gone ahead and sent you an email so that we can resolve them.
We look forward to your response to the email we sent you.
Best regards,
Darrel
What can i say , Jon's kindness extends beyond professional duties; he actively contributes to a positive work culture by promoting inclusivity, respect, and mutual support. Highly commend this app !
Thank you for the amazing feedback! We're thrilled about your positive experience with our support team and the app. Your commendation means a lot to us!
- Kevin & Booster SEO Team
Love you Izzy
Thanks so much! We're glad you're loving the support. We're here whenever you need us! 😊
- Kevin & Booster SEO Team
Helpful and quick service!
We're glad to hear you found our service quick and helpful! Thanks for the feedback! 😊
- Kevin & Booster SEO Team
The chat was great, very kind and got right to the point. That app seems easy to use. I'm looking forward to seeing how it helps our ranking.
Thanks for the positive review! We're glad you found the chat helpful and the app user-friendly. Excited for you to see the results! Reach out anytime. 😊
- Kevin & Booster SEO Team
Yaci was amazing!!! I’ve dealt with a lot of apps while trying to get my store off the ground and a lot of them had no customer service/ strictly automated messaging. But this app and especially Yaci are totally different in the best way possible. Wonderful and informative experience
So happy you had a wonderful experience! We pride ourselves on being here for you. Thanks for the amazing feedback. Here's to your store's success!
- Kevin & Booster SEO Team
Very helpful, quick and speedy service. Thank you Jon.
Thank you for your feedback! We're glad you appreciated the quick and helpful service. 😊
- Kevin & Booster SEO Team
Had a bit off figuring out to do but got it in the end
Thanks for sharing your experience! We're glad you figured it out in the end. If you need any more help or have questions, don't hesitate to reach out—we’re here for you! 😊
- Kevin & Booster SEO Team
I REMOVED YOUR APP WHY DID YOU STILL CHARGE ME? I WANT THE 55.00 REFUNDED ASAP. I read in another review "To cancel your trial period, you just need to simply uninstall the app in your Shopify admin before your trial runs out. Uninstalling the app from your store will effectively cancel your subscription." THAT IS UNTRUE. I uninstalled the app and it charged me 55.00 anyway.
Hi Expressive DeZien,
Darrel here from Booster SEO. I've read your recent app store review and sincerely apologize for the inconvenience caused.
Sorry for any confusion here. The reason you were charged is that you uninstalled the app after your monthly subscription began or renewed which was on May 5, 2024, you uninstalled the app on May 13, 2024. No worries though, we will be happy to get this sorted for you.
We have gone ahead and sent you an email to resolve this issue.
We look forward to your response to our email and hope you are open to clearing this up.
Cheers,
Darrel