BOOSTER SEO & IMAGE OPTIMIZER
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (9,373)
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Just updated the app and Trish was great. She was super sweet and very helpful! Great customer service.
Had the pleasure of working with Pat today via chat and the response time was quick and Pat demonstrated good product knowledge. We look forward to using the Booster SEO & Image Optimizer thanks to Pat.
We strive to provide exceptional customer support, and we're glad to hear that our team was able to assist you in a timely and knowledgeable manner. Thank you for taking the time to share your feedback with us!
All the best, Kevin
The Support is amazing! So fast, friendly and competent! And Izzy gave me so many extra tips for my website. so great! Recommend it!
Thrilled you found our support fast, friendly, and full of helpful tips for your website! Thanks for recommending us and for the wonderful feedback!
- Kevin & Booster SEO Team
Having problems, only updating a few images. Support is unresponsive
Very helpful thank you .
Your gratitude means a lot to us! We're delighted we could help. If you need anything else, just let us know. Thank you!
- Kevin & Booster SEO Team
Fast response, friendly, and quick to solve any issues I had.
So glad to hear about your positive experience! We aim for quick, friendly service every time. If there's anything else you need, we're here for you!
- Kevin & Booster SEO Team
Where do I start? The app is great regarding customer service. It is rare to speak with real people, let alone real people with a positive vibe and personality. Alex was my CS rep and she nailed it!
I look forward to seeing all this app can do!
Thank you for your kind words! We're delighted you enjoyed interacting with our team. We're excited for you to explore all our app has to offer!
- Kevin & Booster SEO Team
I used to app for optimizer my images. I am really happy with this app. So I recommended 100% thanks
These people pretty much stole money from me. I was under the impression that I could try this app out under a free trial and if it wasn't working out for what I had in mind I could just contact customer service and they would refund my money. I haven't used this app since the first three days and they still took my money. I sent emails and was never contacted or responded to. Horrible!!!
Hey Ne! James here from the Booster SEO team.
I'm so sorry about your experience with our support. We did receive 1 email from you on July 27th that requested a refund back and our team asked for some more information about the charge, because it wasn't showing on the Shopify invoice yet for us to refund it. That should have been explained and we should have followed up with you after that. I'm sorry.
I went ahead and issued you a full refund for the month you were charged and have reached out to help make things right.
Cheers,
James
NICE AND IT IS SO EASY AND SAVE SO MUCH TIME!