BOOSTER SEO & IMAGE OPTIMIZER
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (9,377)
絞り込む
-
評価順
Yaci was just amazing , very good customer service
Thanks so much for your kind words! Thrilled you had an amazing experience with our customer service. Here to help anytime!
- Kevin & Booster SEO Team
I tried this app with the free trial. A few days later I downgraded back to the basic (free) plan and guess what? At the end of the month I was still charged. I have uninstalled the app and I'm never using it again. Give me a refund, thanks.
Hi there,
Darrel here from Booster SEO.
I've read your recent app store review and I'm very sorry to hear that you got charged.
I am very sorry for the confusion. Please note that the reason you were charged was because the app was uninstalled after the Trial Period. The app was installed and the Premium plan's 7-day trial period started on March 2, 2024, but the app was uninstalled on March 28, 2024. To avoid being charged, the plan should have been downgraded to the Free plan or the app should have been uninstalled before March 9, 2024.
However, as a courtesy and since you haven't used the app for the full billing period, we proceeded and reversed the charge yesterday. We also sent you an email for more information.
I hope this clears up any confusion and we wish you and your business all the success! If you have any other questions or concerns, please feel free to reach out or respond to the email we sent you.
Regards,
Darrel
very helpful and informative
Thank you for your feedback! We're glad we could provide helpful information. Let us know if there's anything else we can assist you with!
- Kevin & Booster SEO Team
Theresa was very helpful thank you for please not service
Thank you for your feedback! We're glad we could help. If you need further assistance, please don't hesitate to reach out!
- Kevin & Booster SEO Team
Rain was quick with responses. Rain was really helpful. So glad this was the person who was able to help me verify my store.
Thank you!
Thank you for the kind words! We're glad our support team could help you verify your store quickly. 😊
- Kevin & Booster SEO Team
W Pol. Great customer support.
Thanks for the compliment! We're glad you had a great experience with our support team. 😊
- Kevin & Booster SEO Team
Alex was very friendly and helpful perfect customer service
Thrilled to hear about your positive experience! Our team aims to be both friendly and helpful. Thanks for the shoutout! 😊
- Kevin & Booster SEO Team
Love this app.
As my website is still new I am using the free version and its all seems fabulous.
The set up and verification of my store was super easy. Therese communication was simple clear and very bright.
Thank you
Thank you so much for your kind words! We're delighted to hear your experience with the free version has been fabulous. Here's to your new website's success!
- Kevin & Booster SEO Team
Pol, Good
Merci pour votre retour ! Nous nous efforçons d'offrir le meilleur support possible et sommes heureux que vous l'ayez trouvé utile. 😊
- Kevin & Booster SEO Team
Excellent app and customer service!
Thanks a bunch! We're thrilled you love our app and service. Your support means everything to us! 🌟
- Kevin & Booster SEO Team