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Mary was awesome. she was very helpful and responded in a timely manner always. she had a positive attitude and deserves a promotion
What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin
I use this app to help optimize my site, works excellent with no problems or issues. Vicky is phenomenal!!
Thanks for the 5-Star review! We greatly appreciate you using the app. 😊Much appreciated, Kevin
Merchant support is great, look forward to exploiting all app features and maybe install their other apps. Very happy so far. Thanks
Glad to hear you are liking the app so far! 🤩 If you need anything at all, just let us know. All the best, Kevin
Great support and super fast response from the team (Izzy in my case). She was very kind and helped me with a little issue that I had with my store.
We're so pleased that we were able to help you with the issue you had with your store. Thank you so much for your kind words and 5 stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊
Best regards, Kevin
Alex was a big help in verifying my store in his server queues for SEO. He worked quickly and made sure everything was set up correctly. Thanks to his help.
I really appreciate Alex’s straightforward and professional approach. His support made the verification process easy and effective. Thanks, Alex!
Thank you very much for taking the time to share your positive experience. We are thrilled to hear that we were able to exceed your expectations and provide you with exceptional support. It is our goal to provide excellent customer service to all our users, and we are glad to hear that we were able to do just that. Thank you again for your kind words, and we look forward to serving you again soon.
🙌 Cheers, Kevin
Very helpful, even encouraged me to change things about my website that I did not even notice were wrong.
We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
Cheers, Kevin
The product is good, useful and this is some of the best customer service experience I've ever had.
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin
Quick and easy to set up -- looks like it will be a good experience! The verification process was simple too.
So glad to hear you had a positive experience! Thanks so much for the 5-star review and feedback! 🤩 Cheers, Kevin
*UPDATED REVIEW*
Initially, I downloaded this app and then deleted it only to have all of my hard work disappear re SEOs and ranking on Google. I was (understandably) extremely frustrated. The team reached out to me and were extremely helpful and worked really hard to resolve the issues I had encountered. I have since been using the app for a number of months and I have had no issues whatsoever. I commend the team (particularly Lawrence who I dealt with predominately) for such fantastic customer service and an overall fantastic app.
Hi there,
James here, Head of Merchant Success at Booster Apps. Thank you for your feedback. I'm so sorry about the issues that happened to your store.
Laurence, one of our Support Engineers, has sent you an email update to continue this conversation and get to the bottom of this problem.
Looking forward to working with you to resolve this.
Cheers,
James
Update July 28 2021:
Our Support Engineering team has helped configure the app so everything is back to normal now and optimized for the best performance. We've sent over some instructions on resubmitting your sitemap to search engines. Thank you again for your feedback and we'll work on continuing to improve our app.
Cheers,
James
This is app is amazing! Thanks for all the things you do to help with Shopify SEO! Great customer service as well.
We're so glad you love our app and customer services! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin