BOOSTER SEO & IMAGE OPTIMIZER

Hi James,

Darrel here from Booster SEO. I want to sincerely apologize for the issues you've encountered and thank you for your feedback.

I understand the frustration with the app's AutoPilot feature not automating everything. Just to clarify, what our app does is use your Product title as the Meta title and Product description as the Meta description by default or if you use the "Let the app decide" option on the AutoPilot page. The idea is that you already have the proper keyword in your Product Title and Description, the main keyword will be your Product Title(since your product title should have the best keyword that describes your product) and in the event that keyword is not in your meta description then the app will let you know that it needs to be added on your product description manually so that it'll be updated in the meta description coming from our app. Our app does do a lot automatically through its AutoPilot features, but some SEO involves keyword-optimizing the visible content of your pages (such as your product descriptions), and our app never does that automatically, for two reasons:​

- Google is quite good at detecting (and penalizing) when an app has automatically generated page content, so our app avoids it.

- As an expert in your industry, you are the best judge of what keywords are best and how they should be written into your content, so our app gives you guidance on where keywords are missing but leaves the writing up to you.
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Regarding our app's alt-text feature just using the Product title, just like with the meta title and meta description, by default the app will use the Product title and your Store's name for the alt tags. It is designed this way since the best practice for alt tags is to describe the image in three to five words that include your focus keywords, and that keyword will come from your product title.
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As you can see, the app relies heavily on your product title for keywords since the product title should be the keyword or contains the keyword that best describes your product. To learn about the most streamlined process for optimizing keywords in our app, and for a more in-depth introduction to keywords, see our guide How to Optimize Keywords for SEO in our Help Site which we sent to you via email.
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If you don't want to use the app's default setting for alt tags, meta titles, and meta descriptions, it does provide an option to use other templates. The guide was also sent to you via email.
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We would like to extend our apologies for any inconvenience caused and as mentioned above, we sent you an email to properly address your concerns with our app.
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We look forward to hearing back from you.

Best regards,

Darrel

Hi Drew,

Thank you for sharing your feedback, and I sincerely apologize for any inconvenience caused. We strive to provide the best support possible, and we regret that your experience didn’t meet your expectations.

Regarding the H1 tags, I’d like to clarify that our app does not have the capability to add or remove H1 tags or modify description tags within your store’s theme files. These elements are typically managed by your Shopify theme or other third-party apps.

To address this, we’ve sent you an email with a detailed resolution and next steps to assist you further. Please don’t hesitate to reply if you have any additional questions or concerns—we’d love the opportunity to make things right.

Thank you for your understanding, and we’re committed to improving your experience moving forward.

Best regards,
Pat
Booster SEO Support Team

We’re glad the support was quick and helpful, especially with verifying your store and updating your favicon. Thanks for sharing your experience! 😊
- Kevin & Booster SEO Team

We're glad our support team could provide helpful insights as you start! Thanks for your feedback, and we look forward to helping you get the most out of our app. 😊
- Kevin & Booster SEO Team

We're thrilled to hear you found our help prompt and informative! Thanks for sharing your experience. 😊
- Kevin & Booster SEO Team

Thank you! We're glad we could help. Your feedback means a lot! 😊
- Kevin & Booster SEO Team

We're glad you had a pleasant and supportive chat experience. Thanks for letting us know! 😊
- Kevin & Booster SEO Team

Thank you! We're thrilled to hear the support was seamless and exceeded your expectations. Always here to help! 😊✨
- Kevin & Booster SEO Team

Thank you! We're glad you experienced super fast and great service with us. 😊
- Kevin & Booster SEO Team

We're so glad to hear you had a great experience with our support team! Thanks for the awesome feedback, and we look forward to serving you for a long time to come! 😊🌟
- Kevin & Booster SEO Team