BOOSTER SEO & IMAGE OPTIMIZER
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Really helpful app and the person I spoke to was really helpful and even told me about favicons (I really wanted a custom one, just didn't know what it was called).
Kevin here from Booster Apps! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
I cannot recommend this app for no business, stay away from it as they claim things they cannot back up. It looks like the feedback you get is manufactured. It is a waste of money believe me. The reason they have a one-day free trial is obvious to me after I have tried it, no one should pay for this type of application after you find out how bad they are, and that is not possible to find out in one day.
Hi Gecko Wall Art,
Darrel here from Booster SEO.
I've read your recent app store review and I sincerely apologize if you encountered issues with our app.
We understand the impact that this has had on your business and we are taking this matter very seriously. In order for us to fix the problem, we can send you a new collab request should you be willing to give our app another chance and reinstall it, so that we can proceed and check the issues you escalated.
We also sent you an email to help make things right and resolve this.
Once again, please accept our sincere apologies for the disruption and inconvenience caused.
Sincerely,
Darrel
EJ was great, helped me out straightaway and gave me some handy guides to check out. He had some good ideas to make improvements and was very willing to help me any time that I needed help.
So pleased to hear our customer service was on point with prompt help, useful guides, and improvement ideas! Remember, we're here whenever you need us. Thank you for your feedback!
- Kevin & Booster SEO Team
The team is FABULOUS. Fast, efficient, engaging and friendly. Loved the experience of adding the Optimizer to my site. Trish is a STAR! The APP has already fixed and added what we needed.
We couldn't be happier to hear you've had such a positive experience with our app and services! Your feedback is a testament to our team's hard work and dedication. Thank you for choosing us and letting us know how we're doing.
Best wishes, Kevin
Izzy was extremely friendly and helpful and even gave me some additional little tips as she was looking over my site.
Thanks Izzy!
Your satisfaction is our top priority, and we're thrilled you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! - Kevin
Application simple et facile pour votre magasin
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Amazing customer service, Trash was excellent and even helped recommend apps to help my store, what a champion!!
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 - Kevin
Didn't do what it's supposed to. worked on adding alt text which is the free function but the paid for functions didn't work. Contacted support still waiting for a answer
Thank you for your feedback Crafty Dan. I am sorry to hear that the alt text function didn't work. I would love to have you re-install it so that we can look into this and address the issue. I see that our support team already sent you a collab request to further check the problem, we would love to turn around your experience if you could please respond to the request we sent and re-install the app.
*Update May 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
We will look forward to your response to the email we sent.
Cheers,
Darrel
Would definitely NOT recommend is you want a reliable app. Support is horrible. This is the 5th day that I am trying to have my issue solved as my products are not synching . (I changed product titles and now the links are not matching). Support is not responding. They only replied me with one email asking where the screenshot is. I have sent the screenshot and replied to it many times. Yet no response again. They will leave you just like that. Useless app if no caring support. This is almost like Scam. By the way you keep on saying that you sent me email but your answer is very outdated because I keep on replying to your last sent but then you never reply. Delayed or no support. Unprofessional childish company
Hi Cherlita, I'm sorry to hear about your experience here. We've been sending emails and not getting any response back ☹️ Here is our latest sent on March 3rd. 👉https://share.getcloudapp.com/6quBr06B
I'd be more than happy to help you resolve any issues if you'd like to reply to our emails - please feel free to also email me directly at stuart@boosterapps.com.
Cheers,
Stuart