Arvostelut (28)
Tarkenna
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Luokituksen mukaan
Ok So first I read the bad review like most people to see what was sooo bad about this app. I then read the dev's response, they mentioned to check out their docs, which I read that. After reading the bad review and the docs from the dev's response I decided to still give this app a try.
I am so glad I did. So for anyone not very tech savvy this is what I did and maybe it will help you.
I added this app to my site b/c I was noticing some bot traffic for sure. After I added it I reached out to support and asked if they would kindly take a look at what I had setup to make sure I had it right. Their customer service is amazing. They were very prompt to answer all my questions and we set up a call today to go over everything just to make sure I had a clear understanding of what was actually going on with my site. They listened to my concerns and explained the different types of bots and what they do and the different ways the bots actually damage your site. I looked up some of this info before the call so I was aware of some of it, but they explained it in depth. They were very thorough and how the Negate app works to help protect my site.
The phone call was extremely informative, helpful and friendly. As I mentioned after doing a lot of research on my own before the call and after the call I am very glad I installed this app to protect my site. If you're getting an influx in traffic that you're not sure of you should really consider this app. I highly recommend it.
Great app and customer services is amazing! You can just text or call them, unheard of today! highly appreciate their help and knowledge. Thank you so much
Negate has been a time and money saver for us. As a small company, any attention diverted to blocking bots or nefarious competitors means attention taken away from creating business and revenue. Negate has taken this off our plates in a big way. It's made our Google ad spend tighter, our analytics cleaner and one less thing to worry about.
We found them because one day we had 400 views from Singapore, turns out lots of Shopify stores were experiencing the same thing. My other blocker didn't stop them. Other community forums said just let them read your site. I didn't want that. Signed up for a free trial with Negate and within five minutes, it was gone. We've been big fans ever since.
Highly recommend.
Stephanie & Jonathan
Absolutely fantastic customer service. Taylor took the time to explain things in detail to me and was genuinely helpful. I highly recommend Netgate!
They have been amazing in helping me fix my issue on my website in regards to bots, even made a complete new update to help me fix the issue im having, Highly recommend
The makers of the app really listen to your feedback to release new updates!
Hopefully with this the number of bot purchases will decrease.
I'm so grateful to have found Negate - Bot Protection!
We were inundated with fraudulent orders and abandoned carts. As a result our sales reporting and traffic counts were out of wack. The d - - - bots are just a nuisance all the way around. You know this already or you wouldn't be here reading this.
As soon as we added Negate - Bot Protection the lousy bots were directed away from our site. The interface is easy and intuitive, but if you're like me and don't feel too savvy with technical things, the customer support for this app is unsurpassed. They really care! They are eager to help you make the app work for your site.
Negate - Bot Protection has earned my most sincere recommendation.
If your store is facing any kind of attacks, this is the app you are looking for! Their customer support is awesome. If I could rate this app more than 5 stars I would!
I highly recommend Negate Bot Protection for any Shopify store weather you are currently dealing with bots or even as a preventive measure for your store. They offer amazing support and are there to answer any questions and are true experts. They know how to protect your store overall as well as protect your check-out and other pages against spam and bot activity. I've been extremely impressed with their product since installing, and their customer service is world class.
Guys Take my word.
Thes guys/company is the best of the best.
If I could tell you how hard working and intelligent these people are, you will probably not believe. So just take myword and check them out.