Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 4% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
22 mei 2023

Amazing experience with Taylor with Negate jumping on a call to go over a game plan and adding the custom script to our store to block certain bots from firing events on our pixel and ultimately ruining it. Want to fight back against bots once and forall I highly recommend downloading Negate after using many different apps and VPN blockers that were no use. Taylor actually allows the bots to enter the site but blocks the use of browser code for bots.

Heart&Jewelry
Australië
4 maanden gebruiken de app
2 juni 2023

I highly recommend Negate Bot Protection for any Shopify store. The company is very responsive. I reached out to the app developer with questions and they were extremely helpful and informative about the product and how it works. They also provided new updates to further protect our store from bots along with step-by-step instructions. I've been very impressed with their product since installing, and their customer service is top-of-the-line.

Kanguru Solutions
Verenigde Staten
28 dagen gebruiken de app
21 mei 2023

After two months of trying to figure how to stop the surge of bots driving our Shopify Analytics off the charts, and our CRO below 1%, I came across Negate. Klaviyo or Shopify were of no help to protecting us and blew us off. Negate made it possible for us to eliminate the bad bots affecting our analytics and ads.

I can't say enough about Negate and the help Taylor provided us. He is easy to talk to and he cares because this is exactly what happened to him as a merchant.
Taylor took the time to educate me just how things happen and what is necessary to prevent it. Within a day we were back up running things as normal while knowing are ads are also protected.

Thank you, Taylor!

Everyman
Verenigde Staten
12 dagen gebruiken de app
13 juli 2023

Guys Take my word.
Thes guys/company is the best of the best.
If I could tell you how hard working and intelligent these people are, you will probably not believe. So just take myword and check them out.

Nature Home Decor
Verenigde Staten
15 dagen gebruiken de app
17 juli 2023

I highly recommend Negate Bot Protection for any Shopify store weather you are currently dealing with bots or even as a preventive measure for your store. They offer amazing support and are there to answer any questions and are true experts. They know how to protect your store overall as well as protect your check-out and other pages against spam and bot activity. I've been extremely impressed with their product since installing, and their customer service is world class.

It's A 10
Verenigde Staten
17 dagen gebruiken de app
28 juli 2023

If your store is facing any kind of attacks, this is the app you are looking for! Their customer support is awesome. If I could rate this app more than 5 stars I would!

Sailbrace
Slovenië
24 dagen gebruiken de app
20 mei 2023

This app wastes money and time. Our site traffic and sales dropped precipitously while using this app, which means it blocks good bots and humans. The loss in sales far outweighs the potential savings associated with so-called clickjacking.

Vidlogix
Verenigde Staten
5 dagen gebruiken de app
Negate LLC heeft geantwoord 21 mei 2023

We're sorry that this was your perception. However a drop in sales would have been impossible given that your redirect option was turned off. This means that everyone (over your 5 day trial), including bots, still had full access to your website. With the redirect option turned off, Negate solely acts as protection for your marketing pixels by not allowing bots to trigger important events such as "view page" or "add to cart".

We'd also like to highlight that you can use the threshold slider under protection settings to control the level of protection provided by our machine learning model. This can be particularly useful if you're using the redirect option to combat card fraud or form spam. Our most recent machine learning model has a false positive rate of only 0.02% (derived from our confusion matrix results), ensuring minimal disruption to your site's legitimate traffic if you choose to have the redirect option on.

Regarding your comment about the "good bots," it's worth noting that Negate uses a stringent verification process, as outlined in each marketing platform's documentation, to identify genuine bots. If your website is receiving an unusually high number of visits from 'good bots', there may be more to the story as user agents can be easily modified.

Finally, we noticed you've left one-star reviews for several other apps. While it's important to share your experiences, we'd recommend reaching out to the support teams of these apps, including ours, before leaving negative feedback. Most developers, myself included, are more than willing to help you understand our products and resolve any issues you may be experiencing.

We believe in the value and quality of our product and its potential to significantly improve users' marketing efforts. We remain committed to upholding the highest standards in our offerings and providing excellent customer service to all our users.

Wishing you the best of luck moving forward,
-The Negate Team

27 april 2022

Customer service is great! Since downloading this app it has been great. It really helps protect against bots. Highly recommend! Thank you!

The Case Edge
Verenigde Staten
9 maanden gebruiken de app
23 april 2023

Great app and customer services is amazing! You can just text or call them, unheard of today! highly appreciate their help and knowledge. Thank you so much

purehairexperience
Verenigde Staten
3 maanden gebruiken de app
23 februari 2023

Absolutely fantastic customer service. Taylor took the time to explain things in detail to me and was genuinely helpful. I highly recommend Netgate!

Letterman Jackets USA
Verenigde Staten
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