レビュー (51)

総合評価
4.1
評価レベルごとの件数
  • 評価の78%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の6%は2つ星です
  • 評価の12%は1つ星です
2025年1月17日

I DIDNT LIKE IT ,

OneRepUltimate
アメリカ合衆国
アプリの使用期間:3ヶ月
Botikaが返信しました 2025年1月19日

We appreciate your honest feedback.

We're working hard to meet the high demand and expectations from you and the rest of our users. We will continue to invest, improve our platform to best support fashions brands in the best way possible.

We'd love to hear more from you on what's didn't you like and see if we can address it. Please feel free to reach out to us via our in-app chat or at support@botika.io

The Botika team.

編集日:2024年10月28日

Honestly. This app is overall pretty good. HOWEVER, when you have issues, they don't respond to your messages. Sometimes the AI will mess up and it will cost you credits (that are quite expensive) and you won't get anything refunded and the pictures are basically useless. When it does work, it works well. Another complaint that I have is that I used Botika on 2 different stores, however on 1 store I only had a limited selection of male models while on the other I had many more to choose from. On the other store I only have male models that I don't really like and that don't match my brand. So apparently you don't get 'access to ALL models' as they state on their subscription page as I see completely different models on both stores. And when I ask them, I don't get any response. Thinking of quitting my membership because of this. In total I pay approx 130-150 per month to them, so please get back to me!

EDIT:

Updated my review to 5 stars because they got in touch with me and fixed everything! Now all is good and it definitely adds value to my store.

Ruysdael Mode
オランダ
アプリの使用期間:約1ヶ月
Botikaが返信しました 2024年11月3日

Thank you for your review! We appreciate the feedback.

We're always open to hearing how we can improve and we're glad that you ended up happy with both our photo quality and customer service!

We will continue to improve and support fashion business as best we can.

Please feel free to reach out to us via our in-app chat or at support@botika.io

The Botika team.

2025年1月11日

There is no response.
ETA mentioned in the app is 2 days but we have not heard anything from them for the past 8 days since we first raised the issue with the images.

T Bhai
インド
アプリの使用期間:7日
Botikaが返信しました 2025年1月13日

Hi there,

We appreciate your honest feedback.

We've been working hard to meet the high demand for Botika since the beginning of the new year and are hiring and staffing accordingly as fast as we can.

To be fair, we never charge credits for delayed photo fixes so those photos will be provided to you at no credit cost.

Our Senior Support Manager, Eugene, has been in touch with you throughout this issue and communicated the situation as quickly as possible.

We will continue to invest, improve and support fashion business with our platform.

Please feel free to reach out to us via our in-app chat or at support@botika.io

The Botika team.

2025年1月19日

the worst customer service. They charged me without my consent, and they refused to answer my messages. the customer service is awful. not recommending this app.

MA DEZIGN
アメリカ合衆国
アプリの使用期間:約1ヶ月
Botikaが返信しました 2025年1月21日

Hi there,

Thanks for the feedback.

To be fair, we've been in constant contact with you throughout this issue and communicated the billing logic as quickly and efficiently as possible.

We're happy to have successfully resolved this issue to your satisfaction.

We will continue to invest, improve and support fashion business with our platform.

Please feel free to reach out to us via our in-app chat or at support@botika.io

The Botika team.

2024年11月26日

It has limited capabilities, but what they do they do great! I can design a skirt with a provider, and upload the picture directly from Shopify to Botika. Then I select the model and the setting, and they give me a photograph that really works! Right now I can't select the accessories the model is wearing, but for now is way better than any alternative. Their support team was super responsive and kind too. Worth their rate. Waiting for more capabilities and children AI-models to give them a full 5!

Yoru Says
アメリカ合衆国
アプリの使用期間:約5時間
Botikaが返信しました 2025年1月13日

Thank you for your review! We appreciate the feedback.

We're always open to hearing how we can improve and we're glad that you ended up happy with both our photo quality and customer service!

We will continue to improve and support fashion business as best we can.

Please feel free to reach out to us via our in-app chat or at support@botika.io

The Botika team.

2024年8月29日

Took me a minute to figure out what kind of base image was suitable for the type of rendering I wanted - I made some mistakes at first. Customer service responded quickly and Avi was great to work with. Tech support is paramount with any app and Botika was amazing. Seems that they are always looking for ways to improve. I would highly recommend this app.

PERIPHERY
カナダ
アプリの使用期間:6ヶ月
Botikaが返信しました 2024年9月1日

Thank you for your review.

We're always happy to hear that you're happy with both our photo quality and customer service!

We will continue to improve and support fashion business as best we can.

Please feel free to reach out to us via our in-app chat or at support@botika.io

The Botika team.

2024年8月10日

I would not recommend this app. From the beginning, I had nothing but issues. They charged me without giving me the credits I paid for, and trying to get in touch with them about issues is impossible. They owe me money right now and still have not returned any of my emails. Please choose another app. I would not want anyone to go through what I've been through with this app, which is so unprofessional.

Swanky Bella Boutique
アメリカ合衆国
アプリの使用期間:10ヶ月
Botikaが返信しました 2024年8月12日

Hi Adriane,

We appreciate the feedback and apologize for any inconvenience caused.

We currently offer replies to support inquiries within 1 business day and are considering improving that response time in the future.

With regards to billing, payments and credits, as discussed with you before, Shopify's app billing is a bit complex and at times the charges aren't straightforward.

We'd be happy to address any specific issues and resolve the situation as quickly as possible.

We hope to see you back as soon as possible since the models on your site look amazing!

Thanks,
The Botika Team.

2024年9月9日

Absolutely amazing! While the beta images still need a little work with words, the production images are unbelievable. This has saved me hundreds of hours and has taken our store to a whole new level.

OKLA Clothing Company
アメリカ合衆国
アプリの使用期間:3日
Botikaが返信しました 2024年9月10日

Thank you for your review.

We're happy to hear you were able to save time as well as upgrade your store's appearance.

Our beta flat lays product photos workflow keeps improving, so thank you for the feedback.

Please feel free to reach out to us via our in-app chat or at support@botika.io

The Botika team.

2024年8月12日

So far so good, I can see this app getting better and better and if the image isn’t great they work on it and send it back corrected, customer support is very good!

Disco Sally Vintage
イギリス
アプリの使用期間:4ヶ月
Botikaが返信しました 2024年8月13日

Thank you for your review.

We're always happy to hear that you're happy with both our photo quality and customer service!

We will continue to improve and support fashion business as best we can.

Please feel free to reach out to us via our in-app chat or at info@botika.io

The Botika team.

2024年2月19日

Great experience so far, the customer service and support on this app is unmatched. there have been a few little issues but as soon as addressed they have been fixed straight the way. overall this has been a big cost saver for us with models and if the app keeps developing , it can only get better :)

HYPE.
イギリス
アプリの使用期間:8ヶ月
Botikaが返信しました 2024年2月20日

Thank you for your review.

We're thrilled our app helps you save on model expenses and we're constantly working on expanding our platform's capabilities.

We will keep offering top notch support and If you have any additional questions, please feel free to reach out to us via our in-app chat or at info@botika.io

The Botika team.