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Yhteys Botika-alustaan
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Arvostelut (45)
Muy mal. Crea mal las imágenes, casi todas tienen errores . Además cancelé la suscripción y se ha vuelto a cobrar todo este tiempo y no la he usado. Espero que ahora mi baja sea la definitiva y que no se me cobre nada .
Hola,
Gracias por tu feedback.
Lamentamos que tu experiencia no haya cumplido tus expectativas en cuanto a la calidad de las imágenes. Revisaremos tus proyectos y nos aseguraremos de abordar cualquier problema de calidad que detectemos en las próximas actualizaciones del motor de IA de Botika.
En cuanto al inconveniente técnico con la cancelación de tu suscripción, hemos verificado nuestros registros y nuestro equipo de soporte ha aprobado tu solicitud de reembolso.
No dudes en contactarnos a través del chat dentro de la aplicación o en support@botika.io si tienes más preguntas o comentarios.
El equipo de Botika.
I’m not satisfied with this app. Around 95% of the generated photos had major errors, and it took days or even weeks for them to be re-edited. I created two videos (each costing 5 credits), but both had serious defects and couldn’t be used. I tried to contact the team to request re-edits or a refund of the credits, but I never received a response.
Also, my latest attempt with a male model was a failure – the product (men’s briefs) was completely changed into a different item. Even though I still have credits and a few days left on my subscription, I’m being asked to subscribe again just to request edits.
In conclusion, I do not recommend this app. Only a few photos turned out okay, but most were a total failure.
Hi there,
Thank you for the feedback.
We'd like to Apologize for delay in fixes. This was a temporary issue due to extremely high demand. We expanded our fixes bandwidth and are back to meeting delivery times.
In addition, we’re working on the next version of Botika's AI engine, which will dramatically reduce the need for fixes as well as improve their delivery times, further automating a lot of the processes they include. The credits for these images are 100% refunded and we don't charge extra credits for the fixes.
Regarding the videos quality - Unfortunately, we can't offer fixes for our videos. We're planning to address the quality issues in the near future as we update our video workflow. Stay tuned.
Our male models are about to go an update as well very soon, and until then we're happy to review the problematic images and refund the credits.
Lastly, we checked the tickets history and we addressed all your inquiries but never got a response from you.
Please feel free to reach out to us via our in-app chat or at support@botika.io if you have any further questions/feedback.
The Botika team.
Greedy app that doesn’t let you use sample photos because they have watermarks. The generated photos are weak, simply copying the exact poses and settings of the original images I selected, just swapping the model. A complete failure that should be banned from the Shopify store.
Hi there,
Thank you for the feedback.
Our free trial results do come with watermarks and if you like the results and decide to upgrade we remove them retroactively. This is common practice and we feel it is a great way to let you evaluate our solution with on strings attached.
Regarding the settings from the original image - This is a part of our on-model flow and by preserving many of the original image features, we're able to offer unparalleled image quality. We also support flat lay and mannequin photos as part of our beta workflows. These offer more flexibility in terms of poses and sizes, but are currently less accurate and consistent. We're constantly improving them.
Finally, Please feel free to reach out to us via our in-app chat or at support@botika.io if you have any further questions/feedback.
The Botika team.
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Lanseerattu
18. toukokuu 2023
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