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Boxify rocks! The app does exactly what it says - gets your customers real time rates based on actual product geometry (not just volumes). Support is top notch - quick, responsive, and super helpful. Don't know what I would do if I didn't have this app! If you need to calculate dimensional shipping rates, this is your answer.
The app works well, but the support is second to none. Dave and his team worked countless hours to sort out an issue for us that turned out to be UPS related and nothing to do with the Boxify product. He also replied in a speedy manner and at all time. Excellent support. Thanks!
We have been using Boxify for as long as we've been retailing through Shopify, and it's hard to imagine how our website would function without it. Our products are all one of a kind and are wildly different sizes, so the default shipping options with Shopify simply wouldn't work for us. We recently went through a shipping transition that wouldn't have been possible if it weren't for Boxify and the next level customer service and explanations of everything that they provided for us. Dave and the whole team - thank you so much!
Really helped dial in our shipping rates to save $ and offer customers accurate rate quotes. Customer service is top notch as well. Dave @ Boxify took the time to explain how the apps so we could ensure we setup correctly, etc. Works insane if you have a lot of products that trigger shipper's dimensional weight vs. actual weight.
The items we ship are large and bulky and can't be packed together in one large box. Boxify is great for allowing us to set up the dimensions for the products so they ship in the designated boxes. This way the customer ends up paying for exactly what ships. Dave is always super responsive to questions. We don't need much support with this app but any questions we have are answered quickly and clearly. We've been using Boxify for years and it works great for our store.
Dave from Boxify was such a huge help in what I was looking for, and helped me greatly. Thanks, Dave!
Fills in almost any gap we run into with Shopify native shipping features. While many times those Shopify features get the job done, Boxify makes our fulfillment much more efficient and flexible.
Customer service is almost always a weakness with apps. Boxify is one of the best we have encountered. Fast replies and clear answers to our questions about app capabilities.
Great app! Speedy customer service.
This app does what Shopify cannot handle natively: to provide accurate shipping rates. If you are thinking about trying this app, do it. You will not be disappointed. I've been using Boxify for about 5 years, and anytime I had a question or concern, Dave (support) was always there to help. Dave's response time is exceptionally fast, and very detailed. 5 stars!!
Took me a bit to figure it out but thanks to Dave I now have it! Dave spent the entire day going back and forth with me making sure he answered all of my questions and showing me all the proper settings and my misconceptions. The biggest thing you need to know is that Boxify doesn't take over all of you shipping needs it just gives the proper prices for customers in the cart. Its a shame that Shopify cant do this since all other shopping carts can figure this out. You still have to add all of your boxes in to the Shopify section so you can actually ship the order with the proper box. Once you do this you should be good to go. Boxify also tells you how to best package your orders too. Update! Dave has been awesome! Had a couple issues and he was able to quickly find the root cause, it was all on my side with missing values for a couple products. Love this app! I have tried all the rest and nothing beats Boxify for our needs.