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Boxify helped streamline our shipping. We have many different products and it makes it easy to get accurate shipping rates regardless of what our customers order. We have some fairly complex shipping restrictions in terms of what products can and can't ship together, and Boxify's support was INCREDIBLY helpful and thorough in terms of making sure everything worked properly. They are very straightforward about their limitations and great at providing workarounds for Shopify's limitations.
When I suggested to Shopify Support Gurus that they implement enhancements to calculate shipping based on boxes sizes assigned to individual products they pointed me to Boxify. What a lifesaver this app is! I love this app. It's saving my customers a ton in shipping costs, and saving me lots of headaches since I ship both products that are very small and very large. When I had a question about setup Dave responded very promptly and extended friendly customer service. Thanks, Dave!
I haven't had a flash sale yet since installing this app, however one thing I can tell you is that in tests it does seem to calculate shipping prices more accurately and most importantly, they were a much bigger help than Shopify support has been lately unfortunately.
The suggestions by the Boxify rep solved my issue and I didn't have to deal with that much back and forth.
We added Boxify to our site last month and it solved our pricing issues with FedEx perfectly.
Boxify support was extremely helpful on getting us setup and understanding how to get our pricing to come out the same as on our FedEx site.
So glad we found this app 5 STARS
Jeff
www.deltaopticalsupply.com
I have products that need to ship in one specific box size. It seems quite simple, but the problem is when customer order more than one products. Shopify really can't calculate this properly and it really frustrated me, especially since every tech supports recommended different ways that didn't work. After many research, I was so happy when I found Boxify! Not only it was easy to use and it gave many options on how to pack and ship items, the help information was very well written and Dave was probably the BEST customer support! Very responsive, very knowledgeable, very patient in explaining and helping with any issue. He even went above and beyond to help me solving issue with third party shipping carrier. I can't recommend this apps enough to anyone.
Ok, this app is straight amazing. The accuracy is spot on. Took some leg work to get all the packaging and product details in place, but it's worth the effort all day. Now it's smooth sailing.
Had a bunch of questions regarding settings and Dave was quick to help, extremely knowledgeable and got us up and running in less than a day. Very impressed and completely worth the $19 a month.
Thanks Dave!!!
Words cannot adequately emphasize how helpful the Boxify team, and Dave in particular, have been to my company as we integrated Shopify & Boxify into our operations! Dave is one of the most helpful, patient, and informative company representatives we have ever dealt with. The Boxify team were very quick to respond to our questions and patiently guided us along the way.
The Boxify app helped match the right box and packing strategy for shipment of our products. And their dashboard was very user-friendly. Boxify offers an invaluable shipping tool and is supported by awesome team members!
Dave at Boxify is very knowledgeable. He was quick to find a solution.
Excellent customer service!
So far the App has been really handy and useful. And the support is fantastic. Really happy with it's capabilities! Thanks!
Boxify allowed our weekend pop-up sale with 2,000+ orders to succeed.
The prime driver of shipping costs is box size, and we had 250+ differently-sized, often bulky, products, plus 8 sizes of shipping boxes for them to fit into. Customer orders would vary wildly, ranging from fitting into 1 of our smallest box up to 6 of our hugest boxes, and too much money was at stake to do estimates. We had no choice -- we needed to present accurate shipping charges at checkout. Boxify solved this enormous problem for us.
The app itself works correctly and reliably. It determines a boxing plan, uses that plan to calculate accurate shipping charges for the customer at checkout, and writes the boxing plan into the order note field, which can be exported from Shopify and read by humans or (in our case) other programs. Note that later when it comes time to generate the shipping label, Shopify has no idea that Boxify's boxing plan exists. When fulfilling orders, if the order requires more than one box, it is a manual step to tell Shopify which items go into which box so that the shipping label is purchased for the correct weight. Happily 90% of our orders were single-box orders.
Our sale required about 7,000 shipping calculations over 2 days. This was no problem. There are more plans available than are initially displayed. If you have special needs, just ask.
Support was swift, very informative, and always friendly. Dave is stupendous. I plied him with questions, and he answered them all with grace and cheer.