Valutazione complessiva
4,1
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 9% delle recensioni ha 1 stelle
Data modifica: 15 marzo 2023

Great app. Recently experienced some glitches with inventory updating but we were able to get the situation resolved. We much appreciated the great customer service!

Gift Smack Gift Company
Canada
Oltre 2 anni di utilizzo dell’app
Staytuned ha risposto 13 marzo 2023

Thank you so much for your amazing feedback! We're glad to hear about your satisfaction with the customer service you received. Please let us know if you need help with anything else, we're here whenever you need us!

28 settembre 2020

I spent months trying to find the perfect "build a box" app and am so glad I came across Box Builder. They're the only app on the market that truly is a customizable builder with various steps. The team at Box Builder (specifically Andy) is amazing to work with -- they fix anything within a couple of hours and are so responsive to any questions I have. I recommend Box Builder to ANYONE looking for an app for customizable gift boxes, build your own kits, or just bundles in general. This is the best $20 a month you'll spend on Shopify Apps and will save you THOUSANDS of dollars that you would spend on a developer.

Lotte321
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Staytuned ha risposto 28 settembre 2020

A big thanks from us for your review and for working with us over the last few days! Best of luck with the launch!

Data modifica: 20 novembre 2023

I use this app to create an experience for customers where they can feel like they are packing their own gift box to spoil someone special in their life. I've had very good support from the team with giving advise on how to use the app best. They even take the time to do video calls and screen sharing at a time convenient to their customers - even if that means very early hours for them.

Update - it’s been 2 years I used this app. The new faster builders are great. Support always there to help. Still very happy!

My Starlings (Pty) Ltd
Sudafrica
Oltre 2 anni di utilizzo dell’app
Staytuned ha risposto 7 dicembre 2021

So happy we were able to help you!! As past merchants ourselves, our entire goal is to make your job easier. We use the early mornings as an excuse for more ☕ !!

21 maggio 2021

Love the Box Builder interface on our website - very clean and a great user experience. Plus, Customer Support is fantastic! The team is incredibly responsive, making set-up and troubleshooting a breeze!

Lēto Foods
Stati Uniti
Oltre 2 anni di utilizzo dell’app
1 dicembre 2021

Really easy to set up and the customer service is great. Super helpful and even took on my suggestions when i gave it to them.

RAPSCALLION_SODA
Regno Unito
Circa 2 anni di utilizzo dell’app
1 febbraio 2022

This is the perfect app if you are looking for customers to be able to build your own gift box within your website. Can select when products you include and the steps. Makes it easy and gives customers a good experience. Support has been helpful in answering my questions and helping me.

Petite Co au
Australia
Circa 2 anni di utilizzo dell’app
Staytuned ha risposto 16 febbraio 2022

Thank you for taking the time to write this review! Our team learned a few things from answering your questions, so it looks like we're actually helping each other.

9 maggio 2022

J'utilise cette application depuis plus d'1 an. Malgré quelques soucis de bugs, l'équipe de Box Builder est très réactive et vous accompagne pour trouver la meilleure solution.

Ô les Box
Francia
Circa 2 anni di utilizzo dell’app
15 ottobre 2020

I required an App that allowed my customers to build a box of products, starting with the required item of the box itself before they could proceed to adding products. When researching the right App for me, I noticed this feature seemed to be missing from other similar Apps. The Box Builder has met every need in terms of creating the best build-a-box experience for my customer. I'm in no way tech-savvy, and it was surprisingly quite straight forward to use. Their support guy Andrew was available to answer all of my tedious questions and concerns, even over the weekend when I wasn't expecting a response. He quickly solved the issues I encountered- trust me, there were many (from my end, not the App!)- and thankfully was very patient with me! Overall, I'm very happy with the App and support I've received, my website looks and works beautifully. I highly recommend the App (and my website- theparceledit.com.au !! ;) #SneakyPlug)

The Parcel Edit
Australia
Circa 2 anni di utilizzo dell’app
Staytuned ha risposto 16 ottobre 2020

Thank you so much for the review! The site looks great, plug away!

17 maggio 2023

Support is great.

I had some trouble with my load speed and the team were very quick to help. They suggested areas for me to improve my box builder.

I appreciate approach the fast action. Thank you so much!

The Label House Collection
Australia
Circa 2 anni di utilizzo dell’app
Staytuned ha risposto 17 maggio 2023

Thank you so much for this amazing review! We are glad to hear that our team was able to provide a quick answer to your inquiry and provide suggestions to improve your builder. You definitely made their day with this awesome review!

Please feel free to reach out if there is anything else we can help you with! Cheers!

3 gennaio 2022

This app is both customer and merchant friendly in ease of use. The support team is really amazing - I've had a couple difficulties with my builders and the team has been committed on multiple occasions to troubleshooting and walking me through options that are most applicable and beneficial to my store.

shop.txiki
Stati Uniti
Circa 2 anni di utilizzo dell’app
Staytuned ha risposto 14 febbraio 2022

Thanks for your great review! We loved working with you. I think we may have learned just as much from helping you as you learned from us!