Bundle Builder: Custom Bundles , 161件のレビュー
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評価順
The app is really user friendly and very straightforward to set up. I had a few issues with the design that needed coding and Hamza was so helpful in making these changes for me so it now looks beautiful and on-brand.
So happy you're happy! We know how important it is for everything on your site to be on-brand, and we are very happy to have helped you achieve it!
The BoxBuilder app is super easy to use and works brilliantly with the theme we have. I had a problem with spacing at the bottom of the builder, but Hamza from the support team was excellent at helping fix this quickly!
Thanks for the review! Our builder plays well with nearly every theme, so we are happy to hear this feedback.
If you ever need anything else, we are here for ya!
Great app for building a box features. Also able to customize colors and url, which is something we definitely needed.
Merci merci! We can't wait to see your builder live!! With the bright colors of your brand, we definitely appreciate how important custom colors are to you!
We've tried 5/6 apps that claim to do similar things and can honestly say that THIS IS the go-to app for building boxes & Incredibly straight forward to set up! The speedy customer service makes the whole experience seamless and reassuring for our business. 100% would recommend.
You're our 100th review AND we're on your homepage? Pinch us!
We are so happy you're happy. If there is anything we can do to support you this holiday season, you know we've got your back!
Had a couple of issues setting up the shop and some feature requests - Lauralynn was super helpful in resolving them and I look forward to how the app develops over the next few months!
It was a pleasure helping you! Can't wait to order some crickets when I visit the UK next :)
Thanks for taking the time to write a review, we appreciate you!
DO NOT DOWNLOAD - THIS APP IS NOT SUPPORTED.
From Shopify:
"BoxBuilder: DIY Product Bundle is currently unsupported...it may not work as expected until the developer updates it. You can contact the developer for support or uninstall the app and find an alternative in the Shopify App Store."
We've had this installed since October and it has gone down multiple times for large swaths of time. Their latest patch fails to load or fix the issues. Customer's are building boxes and then left hanging (it never actually gets to the checkout point),
Super disappointed in the product and the "customer service".
We're actively looking for a new app as there are/were too many problems over an extended period of time. Save yourself the aggravation and avoid BoxBuilder: DIY Product Bundle by Staytuned.
Thank you for your honest review. We've clearly let you down here. I'm sorry about that. I'll be reaching out to you personally to see if we can turn this experience around for you.
I do want to note here that the message you're seeing from Shopify in your store admin that BoxBuilder is "not supported" refers to the fact that our app is currently making an API call to an unsupported endpoint (which will be fixed very soon). It does not mean that we do not offer support for the app. We definitely do offer customer service and support.
That said, after reviewing your tickets with us, I agree that our support crew was not responsive enough to your needs. That's not the standard we set for ourselves. Again, I apologize. I hope you'll give us another chance to address the issues you've been struggling with.
Best regards,
Hannes Bez
Director of Customer Experience
This app is absolutely amazing, it has all the necessary features to enable customers to create bundle boxes and personalize them to their liking. the support team is super helpful and reactive, they answer super quickly and always find a solution to any problem. Highly recommended!
You're making us blush! 🥰
We are beyond excited for your launch! Should you need anything before then (or after then), drop us a line!
Thanks for being so wonderful to work with — we appreciate you!
I am so impressed with this app! This is the only app I found that: 1) has a seamless, easy to use interface, 2) looks professional and pulls theme formatting automatically, 3) allows customers to view detailed product pages and multiple photos from within the app, 4) Makes the step selection super clear, 5) Offers outstanding customer support. I reached out to have a font and a word changed in my pop and Jalal sorted it for me the same day! Thank you so much for making this process so easy for people like me who are new to ecommerce!
Wow, thank you! One of our main values is to make merchants' lives easier, so hearing you say this really just made our day!
The developers are very helpful. I've asked them so many questions and they always get back in a timely matter.
Finally, a good bundle app. We needed something to allow customers to build a custom box with a fixed number of items. This does that well and the team at Box Builder is extremely responsive and are actively supporting the app with new features. The features provided by this app are core to my ordering process and I think it's fully worth the $20/mo. Update 4/21: Still using this after 6 months. The support team is fantastic, responsive, and the app is regularly updated and still well worth the $20/month for us.
Thank you so much for the review. I wish we could try those cookies over here!