Recensies (171)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 10% recensies zijn 1 sterren
7 maart 2023

We have been using it for our e-commerce site for 8 months now and we are delighted with the experience. Some improvements can be made to optimize the customer experience to the maximum. But the reactivity and the availability of the team allow us to answer the various problems encountered. If you want to see the rendering, I advise you to go to our website: https://hymy-cadeaux.com/apps/builder/atelier-cadeaux-hymy. We strongly recommend this application.

Hymy, l'atelier cadeaux
Frankrijk
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Staytuned heeft geantwoord 13 maart 2023

Thank you for this fantastic review! Our support team really enjoyed working with you. Please reach out again if you need any more help, or even if you just want some tips and tricks.

8 december 2020

Normally I write reviews after gathering some experience with an app, which can take a while. But this time I make an exception, and give you 5 stars straight away. After we decided to offer gift boxes to our customers, I expected the worse. I was sure that finding a proper app, get it running, and customize it they way we want will cause pain and frustration, as happened so often in the past.
But not here: After all, it took 3 minutes to get my first box up and running. The step-by-step builder is so amazingly simple, I love it. Also the way to create a product for the box is fantastic as it doesn´t interfere with other discounts that you might want to offer your customers. Really good job, thanks a lot! I already have tons of ideas what else we can do with this app, and I have not even seen everything...

Ginza Berlin
Duitsland
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Staytuned heeft geantwoord 8 december 2020

Thank you so much for the review! We have plenty more to come and would love to hear those ideas you have, too. Be sure to drop us an email when you can.

Bewerkt 17 augustus 2022

The app is great, easy to understand and edit - the support team are very helpful and quickly reply with any issues you have.

The Cornish Bakery
Verenigd Koninkrijk
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Staytuned heeft geantwoord 19 augustus 2022

We are happy to always be here for you and help you sell pasties by post! Just do us one favor... when we make it to the UK, you share a pastry and coffee with us? 🤤

22 februari 2022

Thank you very much Hamza! for your interest and help. You did a great job and it's a pleasure working with you. I'll take your advice into consideration and it's nice to have someone like you always an email away.

Mergenbox
Turkije
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Staytuned heeft geantwoord 25 februari 2022

Thank you! With his ability to seemingly be everywhere and do everything at once, we're sometimes not sure if Hamza's man or myth. Either way, I'll make sure to pass on your message!

Bewerkt 1 augustus 2023

DO NOT download this app - when it stops working, there is literally zero customer service. Zero response. We're scrambling to find a replacement since this is non-functioning and no one will get back to us after FOUR DAYS of repeated inquiries.

Rare Assembly
Verenigde Staten
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Staytuned heeft geantwoord 15 november 2022

I sincerely apologize for the issues you've encountered with our app, and for the unacceptable response time from our support team. I understand how important it is to receive a prompt response from support when needed, I'm sorry that we've disappointed you, we've clearly let you down.

I'll reach out to you personally and hopefully, you'd give us a chance to make your experience better. Again, I apologize. I hope to hear from you soon.

Respectfully yours,
Sharky
Team Supervisor - BoxBuilder

10 augustus 2021

Does the job and cheaper than other apps out there. It would be great if there is an auto update of products when a new product is added (in the Bulk Builder).

poppy & fig
Australië
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Staytuned heeft geantwoord 17 augustus 2021

Thank you so much for the review!

18 november 2022

The app is really user friendly and very straightforward to set up. I had a few issues with the design that needed coding and Hamza was so helpful in making these changes for me so it now looks beautiful and on-brand.

Quinn Says
Verenigd Koninkrijk
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Staytuned heeft geantwoord 23 november 2022

So happy you're happy! We know how important it is for everything on your site to be on-brand, and we are very happy to have helped you achieve it!

10 november 2022

The BoxBuilder app is super easy to use and works brilliantly with the theme we have. I had a problem with spacing at the bottom of the builder, but Hamza from the support team was excellent at helping fix this quickly!

buildmyparcel
Verenigd Koninkrijk
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Staytuned heeft geantwoord 23 november 2022

Thanks for the review! Our builder plays well with nearly every theme, so we are happy to hear this feedback.

If you ever need anything else, we are here for ya!

24 juni 2022

Great app for building a box features. Also able to customize colors and url, which is something we definitely needed.

Veganation
Canada
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Staytuned heeft geantwoord 11 juli 2022

Merci merci! We can't wait to see your builder live!! With the bright colors of your brand, we definitely appreciate how important custom colors are to you!

25 augustus 2022

We've tried 5/6 apps that claim to do similar things and can honestly say that THIS IS the go-to app for building boxes & Incredibly straight forward to set up! The speedy customer service makes the whole experience seamless and reassuring for our business. 100% would recommend.

notacard
Verenigd Koninkrijk
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Staytuned heeft geantwoord 29 augustus 2022

You're our 100th review AND we're on your homepage? Pinch us!

We are so happy you're happy. If there is anything we can do to support you this holiday season, you know we've got your back!