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I required an App that allowed my customers to build a box of products, starting with the required item of the box itself before they could proceed to adding products. When researching the right App for me, I noticed this feature seemed to be missing from other similar Apps. The Box Builder has met every need in terms of creating the best build-a-box experience for my customer. I'm in no way tech-savvy, and it was surprisingly quite straight forward to use. Their support guy Andrew was available to answer all of my tedious questions and concerns, even over the weekend when I wasn't expecting a response. He quickly solved the issues I encountered- trust me, there were many (from my end, not the App!)- and thankfully was very patient with me! Overall, I'm very happy with the App and support I've received, my website looks and works beautifully. I highly recommend the App (and my website- theparceledit.com.au !! ;) #SneakyPlug)
Thank you so much for the review! The site looks great, plug away!
This app is both customer and merchant friendly in ease of use. The support team is really amazing - I've had a couple difficulties with my builders and the team has been committed on multiple occasions to troubleshooting and walking me through options that are most applicable and beneficial to my store.
Thanks for your great review! We loved working with you. I think we may have learned just as much from helping you as you learned from us!
This is exactly the app that I've been searching for! The support team, specifically Andy, was super helpful. Andy went above and beyond to answer my questions and to make sure everything was set up properly. I highly recommend this application, and thank you to the Box Builder team!
Thank you so much for the review! It's been a pleasure.
I have used this app for my client and the app is great. Support persons are also helpful. I have used the support for the issue coming in my website and the support helped me in that
Thanks so much for your great review! Happy we could help out. We pride ourselves on our customer service.
Support is great.
I had some trouble with my load speed and the team were very quick to help. They suggested areas for me to improve my box builder.
I appreciate approach the fast action. Thank you so much!
Thank you so much for this amazing review! We are glad to hear that our team was able to provide a quick answer to your inquiry and provide suggestions to improve your builder. You definitely made their day with this awesome review!
Please feel free to reach out if there is anything else we can help you with! Cheers!
Great app. Fantastic support. 5 stars.
Thank you so much! We always love talking to you. Happy to help!
I will start by saying that we aren't live with this on our site, so I can't yet speak to how well it works over time. I am hopeful that it will be a great solution for us and hope that the team is able to work through the glitches and get their app humming along consistently.
That being said, I tested out at least 30 similar type apps to try to find one that could do what we needed and this one is the ONLY one that checked all of the boxes for us. Some features that made this one stand out are:
1) the ability to show all of the variants individually as selections
2) the ability to select products by collection
3) the ability to create different selection criteria for each step of the box/kit/bundle creation. For instance, on step 1, a person can select 1 of the options, but on step 2, they can select 1-4 of the options
4) the ability to create forms that collect information throughout the box/kit/bundle building process
5) the ability to create customized tiered pricing depending on the items selected.
6) the ability to manage the product/variant inventory and have those updates reflect in the kit/box/bundles
I have experienced some glitches as I've been testing it, but migrating to their newest "Simple & Fast" option did solve the primary issue I was facing. The support team has been very responsive, respectful, and helpful as I've had questions or run into problems. So I am hopeful this will be an integral part of our new website and help things run smoother on the front end and the backend.
Hi team Pilla!
We feel so seen (get it??) Your review just made our day!
Your product selection is a perfect use case for our app, as it seems you sell single products, curated kits and build your own. We are eagerly awaiting to see your full site to see your plans for merchandising, so we can continue supporting you.
If you experience any more glitches, shoot us a note and we will work with you to resolve.
Thanks again for giving us a shot (get it? We are having lots of fun with glasses and shooting jokes 🤓)
Love this app! It's ticked all of the boxes for our business needs and has allowed us to sell gift boxes in a user friendly and attractive way. The customer service has been amazing, Andy has been so helpful. Highly recommend this app.
Thank you so much for the review!
This is an amazing app. Easy to add to your site and with lots of options to customize your box builder process. But what is even more amazing is that the developer is very approachable and ready to help. We wanted to remove some info from specific steps of the box process and they helped us to remove that with custom coding. Recommended!
Thank you so much for the positive review!
Really really helpful :) They respond to any queries really quickly and the app itself works well for building hampers or 'pick and mix products
Thank you! We really love those whimsical brackets so we're happy to hear we've been able to give your business a boost.