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Thank you very much Hamza! for your interest and help. You did a great job and it's a pleasure working with you. I'll take your advice into consideration and it's nice to have someone like you always an email away.
Thank you! With his ability to seemingly be everywhere and do everything at once, we're sometimes not sure if Hamza's man or myth. Either way, I'll make sure to pass on your message!
DO NOT download this app - when it stops working, there is literally zero customer service. Zero response. We're scrambling to find a replacement since this is non-functioning and no one will get back to us after FOUR DAYS of repeated inquiries.
I sincerely apologize for the issues you've encountered with our app, and for the unacceptable response time from our support team. I understand how important it is to receive a prompt response from support when needed, I'm sorry that we've disappointed you, we've clearly let you down.
I'll reach out to you personally and hopefully, you'd give us a chance to make your experience better. Again, I apologize. I hope to hear from you soon.
Respectfully yours,
Sharky
Team Supervisor - BoxBuilder
Solid app with exceptional customer service. Any questions are always attended to immediately by their friendly support team!
Thanks so much for your review!
We are honored to be a core part of your business! Your use case of our app to support your "Build a box" experience is clean and easy.
Should you ever need any help, you know where to find us! Thank you!
Does the job and cheaper than other apps out there. It would be great if there is an auto update of products when a new product is added (in the Bulk Builder).
Thank you so much for the review!
The app is really user friendly and very straightforward to set up. I had a few issues with the design that needed coding and Hamza was so helpful in making these changes for me so it now looks beautiful and on-brand.
So happy you're happy! We know how important it is for everything on your site to be on-brand, and we are very happy to have helped you achieve it!
The BoxBuilder app is super easy to use and works brilliantly with the theme we have. I had a problem with spacing at the bottom of the builder, but Hamza from the support team was excellent at helping fix this quickly!
Thanks for the review! Our builder plays well with nearly every theme, so we are happy to hear this feedback.
If you ever need anything else, we are here for ya!
Great app for building a box features. Also able to customize colors and url, which is something we definitely needed.
Merci merci! We can't wait to see your builder live!! With the bright colors of your brand, we definitely appreciate how important custom colors are to you!
We've tried 5/6 apps that claim to do similar things and can honestly say that THIS IS the go-to app for building boxes & Incredibly straight forward to set up! The speedy customer service makes the whole experience seamless and reassuring for our business. 100% would recommend.
You're our 100th review AND we're on your homepage? Pinch us!
We are so happy you're happy. If there is anything we can do to support you this holiday season, you know we've got your back!
Had a couple of issues setting up the shop and some feature requests - Lauralynn was super helpful in resolving them and I look forward to how the app develops over the next few months!
It was a pleasure helping you! Can't wait to order some crickets when I visit the UK next :)
Thanks for taking the time to write a review, we appreciate you!
This app is absolutely amazing, it has all the necessary features to enable customers to create bundle boxes and personalize them to their liking. the support team is super helpful and reactive, they answer super quickly and always find a solution to any problem. Highly recommended!
You're making us blush! 🥰
We are beyond excited for your launch! Should you need anything before then (or after then), drop us a line!
Thanks for being so wonderful to work with — we appreciate you!