BrandsGateway App

As a satisfied customer of Brandsgateway for almost four years, I am happy to share my positive experience with their drop-shipping service. What's even better is that they now offer their service on a Shopify App platform, making it even more convenient for their users.

Over the years, I’ve noticed Brandsgateway's commitment to continuously evolving and improving its services based on its users' needs. I have witnessed their impressive expansion of famous fashion brands and an increase in their product offerings - from 5,000 products four years ago to 12,000 products today.

While the quantity of their product range might seem overwhelming, I appreciate the option to select the designer collections I want to focus on. The product variants are often limited in sizes and colors, as well as limited inventory, but I view that to be similar to an outlet store. By acknowledging this, I am able to position my store accordingly in the marketplace.

Brandsgateway's customer service is exceptional. The representatives are human, genuine, helpful, and responsive, which is essential for me. Whenever I encountered an issue or need guidance, they have always been available and willing to assist me.

I have to say that things were not easy in the beginning, being a first time store owner and navigating an alien (to me) Dropshipping App. However, during my onboarding process, Michael, the owner, not only took time (split over 2 separate meetings) to speak with me Via Google Meet, while simultaneously actually SHOWING me (in MY OWN STORE) how to properly, seamlessly and effectively import products, categorize them in Collections, and even give feedback/suggestions on how to best set my store up for success, by changing the layout of my store to attract buyers, keep them engaged, as well and making their shopping experiences easy and enjoyable. DO NOT skip the Onboarding process, I repeat, DO NOT SKIP THE ONBOARDING PROCESS, thinking that you know what to do! I very much enjoyed the one on one assistance that I received and I look forward to taking advantage of their Brain Storming session, to help make my store EVEN BETTER.

I've been working with BrandsGateway for almost a month now and I can testify that their app is working great. It's super user friendly and it offers everything you need to integrate your Shopify store with theirs.