Avaliações (105)

Avaliação geral
2,9
Pontuação por nível de classificação
  • 50% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 8% das classificações são de 2 estrelas
  • 35% das classificações são de 1 estrelas
16 de maio de 2024

The app integrates seamlessly with Shopify stores, making it easy to import products and automatically create orders, ensuring availability. The process is straightforward and user-friendly, enhancing the overall shopping experience.

However, despite its basic integration, the app has room for improvement. One notable issue is that after importing a product, any new sizes that become available ...

Becauze
Estados Unidos
Aproximadamente 5 anos usando a aplicação
11 de março de 2023

We used their services for about an year, overall was relatively good experience except several glitches in their BrandsSync app, where all products sync was gone and had to delete all products and import them again, which is too much effort for us.
However out last subsription payment was charged twice!!! We sent many emails and tried to reach out brandssync, without any success!!! We are very ...

MISMO.BG
Bulgária
Aproximadamente 2 anos usando a aplicação
13 de junho de 2020

They allow only one install on a single domain for a yearly plan - this is not fair ! Just today I noticed this and I'm very disappointed

CD Fashion
Roménia
Mais de 1 ano usando a aplicação
19 de abril de 2020

I've been using Brandsdistribution for a few years now and here's an honest assessment of their service and why I've decided to stop working with them.

The Good:

- This is a company based in Italy that offers luxury brands and wholesale prices. The prices are reasonable and the shipping times are as promised.

- The products are all legit and authentic. I had one customer complain about ...

TRÈS SELECT
Estados Unidos
Mais de 1 ano usando a aplicação
Editado a 2 de outubro de 2019

STAY AWAY!!!!! Customer service is terrible! Positive reviews are purchased! They don't reply at all to emails. And they provide absolutely no feedback regarding guarantees, damaged goods... No money back is possible!

Mag Mode
Eslovénia
Mais de 1 ano usando a aplicação
Questão respondida por Brandsdistribution 24 de setembro de 2019

Dear Customer,
We are always on hand to help our customers and we are sorry to hear about your disappointment,
Furthermore, we have check out your previous emails and confirm ...

30 de dezembro de 2021

0 support!! I am waiting a week to pay for an order and add the express shipping and no one answers!!!
I can't ship the orders I have and causing that losing money.

Balardi
Estados Unidos
Aproximadamente 1 ano usando a aplicação
19 de agosto de 2019

The worst customer service ever. They never respond to your inquiries regarding your orders. I had to cancel some orders because they didn't include all the right documentation for customs. I reached out to them over and over again. Never received a response. They don't have a phone number you can call. Only email and a crappy ticketing system.

Want to return an item, it takes days just approve ...

Zabas
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Brandsdistribution 27 de agosto de 2019

Dear Zabas,
we are sorry to hear you had a negative experience since all the issues you reported have been solved promptly.
Our customer service team is always at your ...

Editado a 2 de outubro de 2019

Unfortunately we must change the review after some experience. Customer service is terrible! We got NO reply from customer service regarding product guarantees. Our customers wanted to know how long is a guarantee for a really expensive bag and watch, we sent several emails and tried to communicate via chat, but got no reply. Also the company is very unflexible, they don't try to find compromises ...

Modna muha
Eslovénia
11 meses usando a aplicação
22 de julho de 2020

Poor to non-existent support, extremely dissatisfied. For example, our current support ticket was raised 23 days ago via their support channel but still no response or acknowledgement. Disgusted.

Delaney Lane
Austrália
10 meses usando a aplicação
20 de junho de 2023

Comme le commentaire précédent.. je rejoins l'avis des autres utilisateurs et constate les memes problèmes..

Nous avons utilisé leurs services pendant moins d'un an. Plusieurs problèmes dans l'application BrandsSync, la synchronisation et le fait de bug concernant l'import de produit. Contact uniquement par email aucun conseillé au téléphone pour régler des soucis liés a leur application.

...

Jeunes-gens.com
França
9 meses usando a aplicação