BrandsSync | Dropshipping , 104 avaliações
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Poor to non-existent support, extremely dissatisfied. For example, our current support ticket was raised 23 days ago via their support channel but still no response or acknowledgement. Disgusted.
I loved the app its easy to use, and easy to sycn to your acount on shopify, hopefully they will expand more their catalogues, more on other brands also, not just the same brands. Customer Service was great, Francesca helps alot. Overall no issue, promptly reply, only the things was catalgoue brands should be more
Dear customer, thank you very much for your review! We hope it will help other people who want to use our app. Thank you!
Excellent app, good synchronization with stock and orders. Very good and responsive customer service.
Thank you for taking the time to share your positive feedback. If you need any help, please do not hesitate to contact us. The support team is ready to assist you!
Brandsdistribution Team
brutal service! Don't waste your time with suppliers like this. They make it look all good but you wil soon find out how terrible they are!
Dear Customer,
This is Virginia from BrandsSync Customer Support team.
We are so sorry to hear you had such a frustrating experience.
Please, contact us directly, sending your message to our live chat or to our email address, dropshipment@brandsdistribution.com:
we’ll work with you to resolve any issues as quickly as possible.
Thank you,
Virginia.
I'm very happy with This app. 5 stars. Have used the app in 1 month now and Will continue use it for many years. Love it
actually, i just read all the 1-star review and really disappointed, i don't publish my online store yet until make sure my partners are good and can really support my business ,so pls think of it we are your partner and your window for the world customer if you not considering that and work hard with your clients , the company will collapse ,but i am saying before i launching my online store if you are not going to support just tell me so i can reconsider you from my store, and find another partner, if you willing to destroy my business and put in a trouble with customer pls tell me, im with you until you prove the opposite side , then i ll cancel working with you , im writing this just to get a response don't to consider it a rating i did not even have an order with you I am just want to make sure everything will go well with the low risk, i don't want to end up paying money out of my pocket just solve customer problems to just cover the issues with my partner ,
please think of it THAT YOU ARE OUR PARTNER .
Dear Valued Customer,
we apologize for the delay in replying, thank you for taking the time to leave your review.
We are fully aware of being YOUR PARTNER. For many years we have been supporting thousands of online stores behind the scene, from the smaller to the biggest ones, with excellent results and awards. We will do our best to provide you the best assistance for your business, as always.
Thank you
Brandsdistribution Team
Works great and simple to use. I just want to get a delete product if its out of stock option. And it will be the best app i used to my shop so far.
Really cool app, easy to manage and handle. Updates on real time the inventory and never had a problem with it. Fast customer support. We truly recommend you to try it !
Excellent, easy to use app. Been a Brandsdistribution customer for a few months already and this app just makes everything so much simpler. Markup, tag settings etc are easy to use and still leaves the potential to customise your listings unlike some catalog managers. The support I received was also outstanding, special thanks to Alberto!
Hi,
This is Virginia from Brandsdistribution Team.
I’m so glad you like Alberto’s work! I’ll pass along the kind words.
Thank you for your review,
we wish you all the best with your business!
✰ Virginia ✰
I love the fact that it is easy to use and allows me to check product availability so I can choose what to import into my store.