Arvostelut (1 014)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 94 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
20. kesäkuu 2024

Had a weird error when using this with my store, spoke to the team and they helped to fix this! Definitely recommend, works well for my store and best of all it's FREE!!

Omniya
Nigeria
5 päivää sovelluksen käyttöä
Helixo vastasi 21. kesäkuu 2024

Thank you for your review!

We're sorry to hear you encountered an error, but we're glad our team could help resolve it quickly.

It's wonderful to hear that our app is working well for your store. We appreciate your recommendation and are thrilled to offer this service for free!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Muokattu 4. toukokuu 2024

So far, the App is doing what I expected from it. I had some doubts and when I contacted their helpdesk via chat, I was promptly received by the customer service representative Bhagya, who guided me perfectly. In the end, almost hanging up and ending the communication, I remembered a small problem that was happening with the price of the product quickly changing the currency when clicking on different variants of the product. Bhagya promptly forwarded the problem to someone who could resolve it and they are currently working remotely in my store to resolve it. Good service provided!!!!
Also I was helped by Naaden and Tinu with great value. GOOD SUPPORT TEAM !!!
Today (May 4th, 2024), Taleco also was very kind helping me with a doubt about the managing the App.
I'm liking very much the app, so far helping me a lot since I'm one of those who can't have the Geolocation App and Shopify Payments and gateway installed in my store.

PrimeKool
Brasilia
3 kuukautta sovelluksen käyttöä
Helixo vastasi 3. maaliskuu 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that our app is meeting your expectations and that you've had a positive experience with our customer service team, especially with Bhagya.

Bhagya is indeed a valued member of our team, and we're delighted to hear that she was able to provide you with prompt and helpful assistance. We're committed to ensuring that our customers receive the best support possible, and it's fantastic to know that Bhagya's guidance has been instrumental in addressing your concerns effectively.

Regarding the small problem you mentioned with the product pricing, rest assured that our team is working diligently to resolve it remotely in your store. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to ensure a seamless experience for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

4. toukokuu 2024

Quick support and easy to set-up! Works amazing.

Akinna Milano
Intia
7 kuukautta sovelluksen käyttöä
Helixo vastasi 6. toukokuu 2024

Thank you for your wonderful review!

We're delighted that you found our support fast and the setup process simple.

Your satisfaction means the world to us, and we're committed to providing you with the best experience possible.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

14. kesäkuu 2024

I recently contacted Bucks App support and was assisted by Bhagya. The service was excellent. Bhagya was knowledgeable, patient, and addressed all my questions clearly. Their friendly and professional behavior made the experience even better. I highly recommend the support service, thanks to Bhagya's outstanding help..

purchaserkart.com
Intia
4 päivää sovelluksen käyttöä
Helixo vastasi 17. kesäkuu 2024

Thank you so much for your recent feedback regarding your experience with our Bucks App support, particularly with Bhagya.

We're thrilled to hear that Bhagya provided you with excellent service, demonstrating knowledge, patience, and clear communication in addressing all your questions.

Your recommendation of our support service means a lot to us, and we're glad that Bhagya's friendly and professional behavior enhanced your overall experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

1. kesäkuu 2024

I like the app! Also Nadeem from the Customer Support helped me with my questions.

Marlow Arch
Saksa
4 kuukautta sovelluksen käyttöä
Helixo vastasi 3. kesäkuu 2024

Thank you for your positive feedback!

We're delighted to hear that you like the app and that Nadeem from our Customer Support team was able to assist you with your questions.

Your satisfaction is very important to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2. huhtikuu 2024

I had an issue with some text that wasn't showing on my store. Then I contacted customer support and after talking to Akhil I was able to solve all of my issues in a very fast and easy manner. Their team is the best. They are extremely polite, easy to talk to, and very patient. You should get this app, super recommended!

NovaMarkt
Kolumbia
8 päivää sovelluksen käyttöä
Helixo vastasi 4. huhtikuu 2024

Thank you so much for your kind words!

We're delighted to hear that Akhil was able to assist you efficiently and effectively.

Providing excellent customer support is our top priority, and we're delighted that you found our team polite, easy to talk to, and patient.
Your recommendation means a lot to us, and we're grateful for your support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

21. toukokuu 2024

It works well, I had some issues but the support was really kind and resolved the problem in 10 minutes

Solaera
Unkari
11 päivää sovelluksen käyttöä
Helixo vastasi 23. toukokuu 2024

Thank you for sharing your experience!

We're pleased that the Bucks Currency Converter meets your needs.

And it’s wonderful to hear that our support team could resolve them promptly and kindly.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

3. toukokuu 2024

Highly Recommended... even 5 Stars is not enough to give. Customer support is amazing, they help me in a minute and al features are awsome. Thanks a lot Bucks

I Frame
Arabiemiirikunnat
9 päivää sovelluksen käyttöä
Helixo vastasi 4. toukokuu 2024

Thank you so much for your glowing review!

We're thrilled to hear that you had such a positive experience with our app and customer support team.

Your satisfaction is our top priority, and we're delighted that we could assist you promptly and effectively.

We truly appreciate your kind words and your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

22. maaliskuu 2024

It's a very useful app and the support team is very good, they even sent one of their team for something specific I wanted and coded it on my site for free, I am very satisfied.

Infinia Jewel
Yhdistynyt kuningaskunta
Noin kuukausi sovelluksen käyttöä
Helixo vastasi 23. maaliskuu 2024

Thank you so much for your kind words and positive feedback!

We're happy to hear that you're satisfied with our app and the support you've received. Going the extra mile for our users is always our top priority

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

16. toukokuu 2024

The app is easy to setup and use, but the thing I like about it is that they have a very active support.

D2Games
Yhdistynyt kuningaskunta
29 päivää sovelluksen käyttöä
Helixo vastasi 18. toukokuu 2024

Thank you for your kind review!

We're glad to hear that you find the app easy to set up and use.

Our active support team is dedicated to ensuring you have the best experience possible, and it's great to know their efforts are appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team