Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
25 dicembre 2021

I used this app. During installation I got super fast and qualified support. It works just well. Thanks!

rf2sportsmeditation
Germania
5 giorni di utilizzo dell’app
Helixo ha risposto 25 dicembre 2021

Thank you so much for your kind words. To see our work being recognized by merchants like you and appreciated for it means the world to us.

Please contact us at suport@helixo.co if in need of further help.

-Sreeshankar, Customer Support Advocate.

Data modifica: 31 luglio 2020

it is easy to set-up and user friendly specially for someone who is not too technical. Love it!
Thanks!

Brewed Lovers
Australia
4 giorni di utilizzo dell’app
28 luglio 2020

Its a really useful and good app. did my currency very easy and simple. recommend to a lot of people

Hosoun Fazi
Canada
4 giorni di utilizzo dell’app
18 settembre 2022

Good apps. I like it. Its very easy to setup and customization. its also free with professional features.

FuzeChik
Francia
4 giorni di utilizzo dell’app
Helixo ha risposto 18 settembre 2022

Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Data modifica: 22 maggio 2021

Using the app. Everything seems good except for one major thing. From the day we installed it our site speed crashed from nearly 29 to 19. Repeated support inquiries about this have all led to nothing. Customer support replied but with no real solution, unfortunately. If this is not resolved we will have no choice but to uninstall the app. Quick update: App uninstalled and site speed restored to 29.

Manipura Malas
Paesi Bassi
4 giorni di utilizzo dell’app
Helixo ha risposto 22 maggio 2021

Hello,

Sorry for any inconvenience caused by our side. We had contacted you via email 3 days ago regarding the same issue. Explaining why in the previous mail we said the issue was not related to our app. I shall post the same here in case you haven't read our mail.

My team checked your site. On mobile, while we tested the speed we got 20 -25 speed. Because each and every time you take the speed test you get a different value. There are many factors that affect the speed test. One factor is the network request of all apps does not happen at the same time. If any of them has an error that speed test will be affected.

Generally, if you install a new app to your site speed is negatively affected, because a new network request is added.

In order to minimize this effect, we have reduced the app size to the maximum. Our app is only 25 kb. But that is not the highlight, our app only sends the request on the first load unlike many other apps, which will send a network request every time you use that app in one session. Our app only loads on the first load after that our app works by retrieving data from users' browsers in that single session. This will not reflect in the speed test because the speed test only reveals the value on the first load.

Also when you check the speed test there will be suggestions to improve the page speed. While checking we could find that the app is working normally. This is why we can say that our app will not affect the page speed as much, as we have done everything on our side to minimize the effect on the page speed.

Please contact us at support@helixo.co in case of further queries.

5 dicembre 2022

Of all the apps I've tried, I prefer this one by far. This app gives me what I need and everything I was missing, its team of developers have helped me. Without a doubt, the best app of this type for my taste. Many thanks to the Helixo team for solving my problems!!

Hifi Media Store
Spagna
4 giorni di utilizzo dell’app
Helixo ha risposto 6 dicembre 2022

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

6 luglio 2020

Nice app, would definitely support the creator of this app...Free automated currency conversion for everybody who is using this app

Kosmos Animal
Australia
4 giorni di utilizzo dell’app
Helixo ha risposto 6 luglio 2020

Thank you so much for your support 😍 We are committed to Shopify community and serve more to merchants like you 🎉

- Sarah, Helixo 👩‍🦰

16 settembre 2022

good experience to use this app i remanded you to use this application very nice Thank you so very much

overcart
Pakistan
3 giorni di utilizzo dell’app
Helixo ha risposto 16 settembre 2022

Thank you for your kind words. We really appreciate you taking the time to are your thoughts on our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

6 giugno 2021

Thankful for this Free app, really useful and even better than paid apps. In my opinion this app should help my store a lot :) !

Saintgem jewelry
Spagna
3 giorni di utilizzo dell’app
Helixo ha risposto 6 giugno 2021

Thank you for your kind words. We really appreciate you taking the time to are your thoughts on our app. Your words are fuel for us to keep moving forward.

If in need of help with our app please contact us at support@helixo.co

-Sarah, Customer support Executive

26 giugno 2020

Great, easy and quick. Many thanks to the Bucks team ! Keep on going like you guys are doing big ups to the DEV team !

Yole Yole
Paesi Bassi
3 giorni di utilizzo dell’app