Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
8 dicembre 2022

The app was very quick and easy to set up. I encountered a problem and the customer service was super quick and helpful, a special thanks to Richarde and Sarah for fixing my problem so quickly!

Akili
Regno Unito
Circa 12 ore di utilizzo dell’app
Helixo ha risposto 8 dicembre 2022

We are so glad that you had a good time with us! We value your positive review and look forward to assisting you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

20 maggio 2020

I love the app, the only thing that can be added, is the ability to place the icon at the top of the website home page.

Healthy Movements
Sudafrica
12 giorni di utilizzo dell’app
10 ottobre 2022

Customer service is the more incompetent that I have seen for a very long time, frankly, stop contradicting you! It's been for a week that I have bugs with their application, they tells me to do this and that but in the end nothing changes. After I am told things that are false! I hallucinate! Seems very good and kind at first but in the long run believe me that these are people who do not know what they are talking about. Don't waste your time.

Kizishop
Canada
13 giorni di utilizzo dell’app
Helixo ha risposto 12 ottobre 2022

Hi!

Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

It seems that you misunderstood our response.

Yes! The currency is converted at your checkout page also.

It is because you have enabled Shopify multi-currency.

Unfortunately, as per Shopify policies apps are not allowed to convert currency at the checkout page.

https://help.shopify.com/en/manual/payments/shopify-payments/multi-currency/setup

Hope this article can help you to understand well.

Also, regarding your initial query about rounding and conversion, as we've already told you, the conversions are handled by Shopify as multi-currency was enabled on your store.

That's why we told you to contact Shopify for better support.

Hope you understood.

I apologize again for the inconvenience. we take all reviews seriously and will use them in our continuous improvement efforts!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

2 maggio 2020

Great app, easy to set up. Lots of options, Automaticly switch to the IP language. Exactly what I needed.
Hope it will stay free for long :-)

Bananasnap
Svezia
Circa 10 ore di utilizzo dell’app
Helixo ha risposto 4 maggio 2020

Thanks for sharing your experience 🎉 We do have more features to come in future updates 👏

- Sarah, Helixo Co

6 maggio 2020

Merci ça fonctionne hyper bien, facile à manipuler, elle te guide rien à craindre je le recommande vivement

Allbesoin
Marocco
Circa 9 ore di utilizzo dell’app
Helixo ha risposto 17 maggio 2020

Merci pour votre avis. Nous sommes là pour soutenir 🎉

11 agosto 2020

The currency converter plus works quite well. I was thinking that it would slow down my site but that was not the case. Awesome!

Mevasoa
Francia
Circa 8 ore di utilizzo dell’app
Data modifica: 31 luglio 2020

Love this app! Easy as to use, and considering the app is completely FREE, you simply just can't go wrong!!

Leggy Lane Lingerie
Australia
Circa 8 ore di utilizzo dell’app
11 novembre 2020

The prices for my products stated to raise by themselves when somebody was scrolling up and down the page.

UniqueWebShop
Belgio
9 giorni di utilizzo dell’app
17 luglio 2020

It's the best. It does not add "USD" or decimals if you don't want that. It is the best looking. The design is elegant, minimal, and professional. You can change the position of the menu or even embed it into your theme in a custom position. There is auto-switch based on location. There is cart notification too, if you want that...and it's free! What more do you need....download it!!!

Octylene
Stati Uniti
Circa 6 ore di utilizzo dell’app
Helixo ha risposto 17 luglio 2020

Awesome!! 😍 To be frank, feedbacks like this made our day 🥳. Thank you so much for sharing your experience with the world 🤗.

It's pure motivation for us to hustle hard and help merchants like you 🧑‍💻

Thanks again 🥰

- Sarah, Helixo 👩‍🦰

19 maggio 2020

Perfect! Much better than paid versions out there and completely FREE!

Did I told you that's FREE????

Thank you! Perfect app! Well done!

Loja do Cabelo
Portogallo
Circa 4 ore di utilizzo dell’app