BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

レビュー (832)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
    790
  • 評価の3%は4つ星です
    29
  • 評価の0%は3つ星です
    2
  • 評価の0%は2つ星です
    1
  • 評価の1%は1つ星です
    10
編集日：2021年5月22日

Using the app. Everything seems good except for one major thing. From the day we installed it our site speed crashed from nearly 29 to 19. Repeated support inquiries about this have all led to nothing. Customer support replied but with no real solution, unfortunately. If this is not resolved we will have no choice but to uninstall the app. Quick update: App uninstalled and site speed restored to 29.

Manipura Malas
オランダ
アプリの使用期間：4日
Helixoが返信しました 2021年5月22日

Hello,

Sorry for any inconvenience caused by our side. We had contacted you via email 3 days ago regarding the same issue. Explaining why in the previous mail we said the issue was not related to our app. I shall post the same here in case you haven't read our mail.

My team checked your site. On mobile, while we tested the speed we got 20 -25 speed. Because each and every time you take the speed test you get a different value. There are many factors that affect the speed test. One factor is the network request of all apps does not happen at the same time. If any of them has an error that speed test will be affected.

Generally, if you install a new app to your site speed is negatively affected, because a new network request is added.

In order to minimize this effect, we have reduced the app size to the maximum. Our app is only 25 kb. But that is not the highlight, our app only sends the request on the first load unlike many other apps, which will send a network request every time you use that app in one session. Our app only loads on the first load after that our app works by retrieving data from users' browsers in that single session. This will not reflect in the speed test because the speed test only reveals the value on the first load.

Also when you check the speed test there will be suggestions to improve the page speed. While checking we could find that the app is working normally. This is why we can say that our app will not affect the page speed as much, as we have done everything on our side to minimize the effect on the page speed.

Please contact us at support@helixo.co in case of further queries.

2025年3月11日

Buglass
イギリス
アプリの使用期間：2日
Helixoが返信しました 2025年3月14日

Thank you for taking the time to share your feedback with us.

We're grateful for your support and If there's anything specific you believe we could improve upon, please don't hesitate to let us know.

Your input is invaluable to us as we strive to enhance our offerings and better meet the needs of our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team