Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
16 december 2023

It’s ok, a little difficult to setup for me but overall works perfectly and support is incredibly fast I would recommend it

DMcastlestore
Mexico
Ongeveer een maand gebruiken de app
Helixo heeft geantwoord 18 december 2023

We appreciate your positive feedback! It's fantastic to hear that our product is working well for you. If you encounter any challenges in the future, our support team is here for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

30 januari 2024

Best customer support team really appreciated

ApoloMall
Verenigde Arabische Emiraten
Ongeveer 2 maanden gebruiken de app
Helixo heeft geantwoord 31 januari 2024

Your appreciation for our customer support team means a lot to us. Thank you for taking the time to share your positive experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

11 maart 2024

Prompt service. Works well and is fast. Its better value compared to the other non-free apps available

Fatima Lodhia
Pakistan
Ongeveer een uur gebruiken de app
Helixo heeft geantwoord 13 maart 2024

Thank you for your review!

We're pleased to hear that you found our service prompt and efficient. It's great to know that our app works well and delivers fast results for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

16 januari 2024

helpful customer support in the end

Radiant Restroom
Australië
Ongeveer 2 maanden gebruiken de app
Helixo heeft geantwoord 18 januari 2024

We wanted to extend a huge thank you for your positive review!

It's awesome to hear that our app has been helpful for you, and your recognition of our customer support warms our hearts.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Helixo Support Team

24 januari 2024

Great app and great support solved my issue within minutes :D!

Digital Travel Planner & Presets
Oman
6 dagen gebruiken de app
Helixo heeft geantwoord 26 januari 2024

Your feedback made our day!

We're glad the app is working well for you, and it's fantastic to hear that our support team could resolve your issue in minutes.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

9 december 2023

I can say BUCKS Currency Converter is very easy to set up. The operation guides are carefully designed so you have no chance to mess up anything. The functions are so sweet and catch everything customers might think. Nice job!

XCHSTORE
China
4 maanden gebruiken de app
Helixo heeft geantwoord 11 december 2023

Thank you so much for your positive feedback! We're thrilled to hear that you found BUCKS Currency Converter easy to set up and the operation guides helpful.

We've put a lot of effort into making the functions intuitive and comprehensive, so it's fantastic to know they meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

27 februari 2024

Easy to use and configure. The staff really helpful and fast response. The best thing about this app its FREE! Really recommend *thumbs up.

Dafeya.co
Maleisië
Ongeveer 3 uur gebruiken de app
Helixo heeft geantwoord 28 februari 2024

Thank you so much for your wonderful review!

We're thrilled to hear that you find our app easy to use and configure, and that our staff provided helpful and speedy assistance.

We're committed to delivering top-notch service and support to our users. And yes, we take pride in offering our app for free while still providing valuable features and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

16 februari 2024

Great technical support, fixed issue promptly. Thank you

FIGHT STYLE
Australië
7 dagen gebruiken de app
Helixo heeft geantwoord 17 februari 2024

We appreciate your feedback!

It's great to know that our technical support team provided you with a prompt resolution.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


20 januari 2024

Excellent response to a challenge we had with confirming installation. 5 star service !

Secret Storage Books
Canada
15 dagen gebruiken de app
Helixo heeft geantwoord 22 januari 2024

Thank you for sharing your experience with us!

We appreciate your feedback about the challenge you faced with confirming installation, and we're pleased to know that our response was excellent.

Achieving a 5-star service rating from you is truly rewarding.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

22 februari 2024

It is converted to the store's default currency at checkout. It would be much better if you fix this.

Remaxyy.com
Turkije
Ongeveer een maand gebruiken de app
Helixo heeft geantwoord 23 februari 2024

Summary: The issue arises from a misunderstanding regarding app limitations on the Checkout page. According to Shopify policies, apps are prohibited from making modifications on the checkout page.

Hello,

Thank you for sharing your feedback with us. We understand your concern about currency conversions at checkout.

According to Shopify policies, enabling Shopify markets is necessary to perform currency conversions on the checkout page. These markets handle the conversions as outlined in the following link: Shopify Payments - Selling and Getting Paid in Different Currencies

If you have enabled markets, Shopify will take care of the currency conversions on the checkout page. However, if you haven't enabled markets, our app can still switch currencies up to the cart page. Please note that apps are restricted from making modifications on the checkout page, as per Shopify guidelines.

We appreciate your understanding of this default behavior of our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu,
Customer Support Lead at Helixo