Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
20 maart 2024

works very well, fast customer service response.

Timeless Treasures
China
Ongeveer een maand gebruiken de app
Helixo heeft geantwoord 21 maart 2024

We greatly appreciate your feedback and are delighted to hear that you found our service to be efficient and responsive.

Ensuring that our customers receive prompt and effective support is a top priority for us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

Bewerkt 20 maart 2024

Amazing App with all currencies And great customer support 100% Would recommend

LC Barks and Meows'
Canada
28 dagen gebruiken de app
Helixo heeft geantwoord 20 maart 2024

Hello,

Thank you for the 4-star rating. I believe there may be a misunderstanding regarding the custom positioning of the currency.
Our app does support custom positioning, and we have already informed you of this via our chat application. However, it seems that the status of the message is showing as delivered to email instead of being read in mail/chat. Could you please check your email or contact us again?

We genuinely want to assist you and ensure that you have a positive experience with our app. Please let us know how we can help further.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

9 januari 2024

I had some trouble with the placement on my store, I contacted support and they helped me place the currency selector in my menu. Cleaned up the look of the website a whole lot. Thank you Bhagya for you assistance today!

Scentlov™
Verenigde Staten
3 maanden gebruiken de app
Helixo heeft geantwoord 10 januari 2024

Thank you for taking the time to share your experience with our support team.

We're pleased to hear that our assistance in placing the currency selector in your menu has positively impacted the appearance of your website.

In case of further queries don't hesitate to get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

16 januari 2024

I really like this app and especially the dedication of their support team, should you need help from them. Works as advertised and is completely free!

Axamon
Hongarije
Ongeveer een maand gebruiken de app
Helixo heeft geantwoord 18 januari 2024

A huge thanks for your kind words about our app!

We're thrilled that it's working just as we promised, and you've found it super helpful.

It warms our hearts to hear you appreciate the support team's dedication.

They're always here to make things easy for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Helixo Support Team

17 april 2024

works perfectly with great customer service representitives

BABY-FY
Hongarije
3 maanden gebruiken de app
Helixo heeft geantwoord 18 april 2024

Thank you so much for your wonderful feedback!

We're delighted to hear that our service worked perfectly for you and that you had a positive interaction with our customer service representatives.

Your kind words mean a lot to us and serve as motivation to keep delivering exceptional service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


20 februari 2024

This is the best free app in shopify that I have used and also customer support team answers instantly polite and always here to help You.

MobileHighland
Verenigd Koninkrijk
5 dagen gebruiken de app
Helixo heeft geantwoord 21 februari 2024

Your glowing review made our day!

We're delighted that you consider our app the best. Our customer support team is committed to being prompt, polite, and ever-ready to assist you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

23 februari 2024

Very swift customer care. Thumb up to Bhagya. In no time, I was attended to and the issue was solved. I love this

MindfulLife
Nigeria
2 maanden gebruiken de app
Helixo heeft geantwoord 24 februari 2024

Thank you so much for your kind words and taking the time to share your experience with us!

We're thrilled to hear that Bhagya provided you with such swift and attentive customer care.

Delivering excellent service and resolving issues promptly is always our top priority, and we're delighted that you found our response personalized to your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

16 maart 2024

Working just fine,

Orient Watch UAE
Verenigde Arabische Emiraten
Ongeveer een maand gebruiken de app
Helixo heeft geantwoord 20 maart 2024

Thank you for your glowing review.

We're delighted to hear that everything is working smoothly for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

28 januari 2024

Works exactly like in the description. Also big plus for fast and helpful support.

EXPRIMEZ-VOUS*
Polen
3 maanden gebruiken de app
Helixo heeft geantwoord 30 januari 2024

Thank you for taking the time to share your experience!
It's great to learn that our product met your expectations and performed as described.
Your positive comments about our fast and helpful support mean a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

26 maart 2024

very nice staff support is good

Archadia
India
4 maanden gebruiken de app
Helixo heeft geantwoord 27 maart 2024

Thank you for your wonderful feedback!

We're delighted to hear that you were pleased with the support and service from our team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team