Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
1 de março de 2024

I appreciate quick responses and good customer service.

Oppelio
Estados Unidos
33 minutes usando a aplicação
Questão respondida por Helixo 3 de março de 2024

Hello,

Your recognition of our quick responses and exceptional customer service has truly made our day! We're grateful for your kind words and thrilled to know that our efforts have contributed positively to your experience.

Your satisfaction is paramount to us, and we're dedicated to maintaining the high standards of service that you've come to expect from us. Should you ever require further assistance or have any questions, please don't hesitate to get in touch. We're here to support you every step of the way.

Thank you once again for your valuable feedback and for choosing us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

31 de maio de 2024

Very nice app and they have very quick problem solving time and staff is amazing

ETERNOCLOTHING
Índia
8 months usando a aplicação
Questão respondida por Helixo 1 de junho de 2024

Thank you so much for your wonderful review! We're delighted to hear that you find our app to be very nice and that our problem-solving time meets your expectations. Our team takes great pride in providing prompt and efficient service, and it’s fantastic to know that you appreciate their efforts.

We’re also thrilled to hear that you find our staff amazing. Your kind words mean a lot to us and motivate us to keep delivering the best experience possible.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

6 de outubro de 2023

Thanks to Tinu and the whole Bucks team for helping me make a few modifications to my store. Really great for a free application. Easy to install and you can change the position of the switcher to suit your needs. I'll be back later to update my review after a few days of trying out this app.

Vickie Mom
Canadá
3 months usando a aplicação
Questão respondida por Helixo 7 de outubro de 2023

You're very welcome!
We're delighted to hear that you found our support, particularly from Tinu and the entire Bucks team, helpful in making modifications to your store.
We're thrilled to provide a free application that's easy to install and offers customization options like adjusting the switcher's position.

We look forward to hearing your updated review after exploring the app completely.

. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2 de outubro de 2023

Quick helpful support. Could not solve the issue immediately, but will reply to me by email when the developers have looked at the issue.

Delta iPhone
Alanda
5 months usando a aplicação
Questão respondida por Helixo 4 de outubro de 2023

Thank you for taking the time to leave a review! We greatly appreciate your feedback.

Our team is dedicated to providing quick and helpful support, and we're pleased to hear that you found our assistance valuable.

We understand that the issue couldn't be resolved immediately, and we apologize for any inconvenience this may have caused.
The delay in resolving the issue was due to the unavailability of our developers during the festive holiday.
However, I'm delighted to inform you that the issue has now been successfully resolved.
We have sent an email to you with the details, and we hope this solution meets your expectations.

Your patience and understanding are greatly appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

29 de julho de 2023

Solo le falta la conversion independiente de shopifypayments en el carrito de compras ya que mi pais no esta habilitado en ese servicio

NOFICTION
Peru
3 months usando a aplicação
Questão respondida por Helixo 31 de julho de 2023

Hola,

Gracias por compartir su experiencia con nosotros.

Entiendo tu preocupación y quiero aclarar que, según las políticas de Shopify, las aplicaciones no pueden acceder directamente a la página de pago.

Si los pagos de Shopify están habilitados, las aplicaciones pueden solicitar a Shopify que cambie a la moneda correspondiente y Shopify maneja el cambio de moneda incluso en la página de pago.
Pero sin los pagos de Shopify, solo podemos conversar hasta el carrito, ya que las aplicaciones no tienen acceso a la página de pago.

Por lo tanto, sin usar los pagos de Shopify, ninguno de los convertidores de moneda puede convertir directamente la moneda en la página de pago.

Espero que puedas entender.

En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.
- Equipo de soporte de Helixo

Editado a 6 de outubro de 2023

I had an issue earlier, Their team helped me resolve it fast, keep up the good work

Thanks

Hamshi Wonders
Índia
About 2 hours usando a aplicação
Questão respondida por Helixo 3 de outubro de 2023

We greatly appreciate your kind review!
We're thrilled that our team was able to assist you promptly and resolve the issue. Your support and positive feedback mean a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

13 de outubro de 2023

awesome converter

QuickServe
Malásia
2 months usando a aplicação
Questão respondida por Helixo 14 de outubro de 2023

Thank you for your positive feedback! We are delighted to hear that you had a great experience. Your satisfaction is our top priority, and we are thrilled to have exceeded your expectations.

Also, we would love to know how we could have improved your experience to earn that fifth star. If you have any specific suggestions or feedback, please do not hesitate to reach out to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

4 de junho de 2020

Easy well guided setup and yes it works fine. The best part is it's free. Waiting for the suto currency conversion to work which as of now is not happening.

YDID - Your Digital Identity
Índia
Over 1 year usando a aplicação
6 de julho de 2020

better experience with bucks converter, best store converter for every country, simple and efficace better experience with bucks converter, best store converter for every country, simple and efficace

BabioStore
Emirados Árabes Unidos
Over 1 year usando a aplicação
18 de fevereiro de 2023

Nothing to say, perfect customer service. Solved different problems in a couple of minutes ! I suggest this app since it's free

Healthify
Itália
5 months usando a aplicação
Questão respondida por Helixo 18 de fevereiro de 2023

Thank you for taking the time to leave us a positive review and for recommending our app to others. We are thrilled to hear that our customer service team was able to help you quickly and efficiently with your various issues.

Also, we would love to know how we could have improved your experience to earn that fifth star. If you have any specific suggestions or feedback, please do not hesitate to reach out to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team