Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
9 de janeiro de 2024

I wanted to have a fixed position for the currency converter in my footer for both desktop and mobile versions of my website and Akhil from customer support achieved everything I required superbly and wasted no time getting it done. Amazing service!

Naturalistic Products
Reino Unido
10 months usando a aplicação
Questão respondida por Helixo 10 de janeiro de 2024

Hello,

Thank you for sharing your experience with our customer support, and especially Akhil. We're thrilled to hear that Akhil was able to meet your requirements superbly and swiftly implement the fixed position for the currency converter in your website's footer for both desktop and mobile versions.

We appreciate your kind words about the service provided.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

8 de março de 2024

I would recommended all the shopify user to use this app, it really helpful and useful.

SterlingLoves
Estados Unidos
22 days usando a aplicação
Questão respondida por Helixo 13 de março de 2024

Your recommendation means a lot to us! We're delighted that you've found our app to be helpful and useful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

22 de março de 2024

Had an issue with my store front currency converter, contacted the support team and Nadeem was a great help. He was good communicator and provided me with a step by step assistance. I could resolve the issue eventually thanks to his help.

tamghart
Emirados Árabes Unidos
About 2 months usando a aplicação
Questão respondida por Helixo 23 de março de 2024

Thank you for taking the time to share your experience!

We're glad to hear that Nadeem was able to assist you effectively with your store front currency converter issue.

We pride ourselves on our team's communication skills and dedication to providing step-by-step assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

13 de fevereiro de 2024

Mr Glen Than you so very much for your kind support i really apricated that you have done with my store God bless you guy and Bucks Team.

MFAHH STORE
Omã
About 2 months usando a aplicação
Questão respondida por Helixo 15 de fevereiro de 2024

Thank you so much for your gracious words and appreciation! Your blessings mean a lot to us and the entire Bucks Team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


18 de janeiro de 2024

I have been using the app for a while and it works very well ! recently I have changed the theme, default currency .. everything was smooth, so I decided to embedded the app with the theme header, I ask for help from bucks team and they login and made it in no time !
thanks a lot and highly recommended !

TTUTO
Emirados Árabes Unidos
About 2 months usando a aplicação
Questão respondida por Helixo 20 de janeiro de 2024

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you've been enjoying our app and that the recent changes, including embedding it with the theme header, went smoothly for you. Our team is dedicated to providing efficient and helpful assistance, and we're delighted that you found our support prompt and effective.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

24 de abril de 2024

I must say their customer service is amazing. and they fix all the details of my need.

Sido
Hong Kong, RAE da China
1 day usando a aplicação
Questão respondida por Helixo 26 de abril de 2024

Thank you for your wonderful feedback!

We're delighted to hear that you found our customer service amazing and that we were able to address all the details of your needs.

Your satisfaction is our priority, and we're grateful for the opportunity to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

9 de janeiro de 2024

I had some trouble with the placement on my store, I contacted support and they helped me place the currency selector in my menu. Cleaned up the look of the website a whole lot. Thank you Bhagya for you assistance today!

Scentlov™
Estados Unidos
3 months usando a aplicação
Questão respondida por Helixo 10 de janeiro de 2024

Thank you for taking the time to share your experience with our support team.

We're pleased to hear that our assistance in placing the currency selector in your menu has positively impacted the appearance of your website.

In case of further queries don't hesitate to get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

4 de abril de 2024

So far very good, easy to operate and works pretty good.

Sai-Shopping
Tailândia
26 days usando a aplicação
Questão respondida por Helixo 6 de abril de 2024

We truly appreciate your kind words! It's delighted to hear that you're finding our app easy to use and effective.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

16 de janeiro de 2024

I really like this app and especially the dedication of their support team, should you need help from them. Works as advertised and is completely free!

Axamon
Hungria
About 1 month usando a aplicação
Questão respondida por Helixo 18 de janeiro de 2024

A huge thanks for your kind words about our app!

We're thrilled that it's working just as we promised, and you've found it super helpful.

It warms our hearts to hear you appreciate the support team's dedication.

They're always here to make things easy for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Helixo Support Team

Editado a 20 de março de 2024

Amazing App with all currencies And great customer support 100% Would recommend

LC Barks and Meows'
Canadá
28 days usando a aplicação
Questão respondida por Helixo 20 de março de 2024

Hello,

Thank you for the 4-star rating. I believe there may be a misunderstanding regarding the custom positioning of the currency.
Our app does support custom positioning, and we have already informed you of this via our chat application. However, it seems that the status of the message is showing as delivered to email instead of being read in mail/chat. Could you please check your email or contact us again?

We genuinely want to assist you and ensure that you have a positive experience with our app. Please let us know how we can help further.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team