BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Avaliações (1 705)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
7 de outubro de 2024

Proceed with caution!
Installed the app, it didn't work properly for any recommended products on Dawn Theme. It wouldn't convert the prices.

Reached out to support they did edits on the theme files and Cart stopped working. Their support poster child of "minimum effort and hope for the best".

If you care about your store, don't risk it with an amateur, zero quality control support team.

FN Prints
Emirados Árabes Unidos
4 dias usando a aplicação
Questão respondida por Helixo 10 de outubro de 2024

Summary: The issue occurred due to a problem with the app integration on your theme.

I’m truly sorry to hear about the negative experience you’ve had with our app and support ...

28 de agosto de 2024

The customer support is really bad, basically they can't help you with much (or they don't want to) and always are pushing you to talk to Shopify team instead of helping you themselves. After helping with nothing they even ask for a google review. Really shame.

The Cloud Bra
Brasil
7 dias usando a aplicação
Questão respondida por Helixo 29 de agosto de 2024

Summary: The issue arose due to a misunderstanding about the app's functionality when Shopify Markets is enabled.

I’m sorry to hear that your experience with our support team ...

11 de setembro de 2024

why is it not working jheeezzzzzzz

My Store
Áustria
Aproximadamente 2 horas usando a aplicação
Questão respondida por Helixo 5 de outubro de 2024

Summary: It seems that this issue has arisen due to an incomplete setup of our app, along with the unavailability of support during our offline hours.

I would like to kindly ...

25 de outubro de 2024

yarrak gibi

MARAL
Turquia
9 dias usando a aplicação
Questão respondida por Helixo 14 de novembro de 2024

Summary: We received your inquiry during offline hours and have attempted to reach you via email without response. We’re here to assist you as soon as possible!

Thank you for ...

25 de agosto de 2024

very confusing

My Store
Paquistão
7 dias usando a aplicação
Questão respondida por Helixo 29 de agosto de 2024

Summary: The issue arose due to a miscommunication between us.

I'm sorry to hear that the setup process was confusing for you.

It seems there was a miscommunication between ...

8 de fevereiro de 2021

Their support is HORRIBLE. This app is extremely buggy, doesn't even work on certain iPad versions + flag option doesn't even show on newest mobile. Be aware! Support promised to fix the bugs/issues last 6 months to no avail. Continues to lie, their technical support team constantly gives false promises and now blocked me simply because they are not capable of fixing their bugs. Just horrendous ...

Hey Fancy Style
Estados Unidos
12 meses usando a aplicação
18 de outubro de 2021

Calculated the wrong exchange rate, so had to disable, seems it does not work with all themes, adding random words to hit the 100 word minimum!!

Prohormones
Reino Unido
8 meses usando a aplicação
Questão respondida por Helixo 24 de outubro de 2021

Thank you for your feedback. But please note we use the exchange rate provided by Shopify itself.

Also, while enquiring with the support team we could find that you never ...

7 de fevereiro de 2022

I was looking forward to using this app on my website but instead it has caused confusion by converting values twice! It will list one converted price on the main page and then a different price after they add to cart! I also have been trying to get this problem resolved for over a month. So I emailed support to uninstall it. They said it was completed when it wasn't. Values are still converting ...

DA-12® Punchy Tshirts in Orangeville, Ontario Canada
Canadá
5 meses usando a aplicação
Editado a 30 de outubro de 2020

Customer service is so BADDDDDDDD ! Contacted them and waiting for more than 2 weeks, but the issue hasn't been resolved. First I sent them twice via email, but got no reply. Then I had to login to the app and sent them message via Chat support, there was no body there. So I left a message telling them that please contact me via email . Then I received a notification via email saying that ...

Dr.C Lab - Organic, Natural, Vegan Cosmetics - Silicon Valley Smart Beauty Research Innovation Center
Estados Unidos
5 meses usando a aplicação
2 de fevereiro de 2021

Abysmal customer service. Virtually none. The responses that do arrive are very slow, not helpful, not followed up. So as long as things are working ok, then ok. But, it's not. First it was working with Shopify's multiple currencies and then apparently it was not. At first the prices showed USD and then they did not. At first the switch from the shop currency to chosen currency was fast, as ...

LeilaCools
Canadá
3 meses usando a aplicação