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I needed a proper menu structure for my Shopify website. In fact, coming from a web marketing background, I think every website needs that! Anyway, the Buddha Mega Menu app did exactly what I needed, it's easy to understand and it has very easy to follow instructions to get started.
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Support is very poor, I struggled 1 month , menus still do not appear in mobile devices.
Never become their customer. They will promise you 50 % discount , then send you bill of 200 %. There is no business ethics. Only they do fraud. We struggled 37 days , they could not reflect menu in mobile.
Non-professional guys , They will send you false claim that all menus are working but they actually never worked. I suffered almost 40 days and all people must leave this vendor asap to opt better services anywhere else.
There are far better menu service providers in shopify but never use these bad jokers, who make own customer as fools. They think by exploiting 19.95 USD they can become big service provider. There is no zero cost , they will bill you full amount terminating all their promises of discount , a complete deceiver company.
Budda Mega Menu - A Very bad service provider , never become their customer , else you are landing into great trouble.
Horrible App. The thing makes my website VERY slow. I had the full paid version and they did not answer a single one of my customer service questions. 100% would NOT recommend. Go find a better app that works correctly.
We are sorry to hear that. However, our team did reply to your email from 12th of March on the same email address you contacted us from. Did you receive our email? Our team has just sent you another email with proof of the reply. Customer service is very important to us and we always reply to our customers. As for the website becoming slow because of our app, this shouldn't happen as our app is optimised as much as it can be, however we are happy to investigate this with you if you are willing to give it another try. Thank you!
Has massively improved my store and they are very quick at responding at any issues or requests you have. Thank you!
Thank you so much for your lovely review! It’s so great to know that our app improved your store. We’re so glad we were able to help you as well.
Have an amazing day!
Great customer service that reply fast and professionally. The app was not super easy to understand at the beginning, but once understood we managed to create a beautiful and modern menu for our shop. The customer service helped us disable the menu for mobile, so that we only created a complex menu with photos and best seller products for desktop ( the photos were taking too much space for mobile and slowing the shop a bit).
Thank you so much for taking the time to leave us a 5 star rating! It's much appreciated!
We’re so glad that our app and our support team is what you’re expecting and hopefully with the future developments we can exceed your expectations.
Please don’t hesitate to contact us if you ever need further assistance with our app.
We’re here for you anytime!
Easy to set up and customize. The support team handled the 1 issue I had within 12 hours from emailing them. Excellent.
Thank you for the lovely review and for your appreciation! We’re so glad we were able to help you.
We’re here for you anytime!
Very disappointing. If you are looking for a simple and quick solution to make a menu then choose a different app.
I have suffered from many bugs and the developers want to use workarounds to get the tool working. It's not tested! I wish I never installed it. Also, the mobile menu doesn't work. So if you expect customers to order on mobiles and tablets don't use it!!!!
Hi,
First off, I'm really sorry you feel so disappointed.
This is not the experience we want to deliver and we tried to make it right and sorted out the issue with the mobile menu and explained the situation. As I've already advised on my previous emails, for the mega menu to apply our app needs to find the following sequence of tags: ul, li, a . If this sequence is not available, our technical team can manually add the menu which they already did this and the mobile menu was working fine.
We do not use any workarounds and our app is constantly being tested to make sure it works correctly.
Again, I'm so sorry the experience with our app was not what you expected.
All the best,
Buddha Mega Menu and Navigation team
Its working and I got good menus.
I am only using the free version at the moment. I am very happy with what I am using to date. I have contacted support and had very good results on how to use the app. just before the site is complete I will be going to use the highest plan.
I would like to see a Bulk Upload file like! 'CSV' I am adding over a 1000 products to the site and at the moment I have to do each one at a single time.