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Geat support, easy to use. Thank you.
I had a problem with the design, I wrote to support on Saturday. I get the answer a few hours later.
Thank you so much for taking the time to leave this excellent review! We’re so glad we were able to help you.
Please don’t hesitate to contact us if you ever need further assistance with our app.
We’re here for you anytime!
I had it installed and i deleted it. The next thing i saw was all my menu disappear .
I didn't get to actually use this app as I decided to use another solution, however I would like to acknowledge that their custom support was very helpful and made sure I received the help needed.
We are very happy that you received the custom support you expected. We are very sorry you didn't actually had the chance to use our app. Is there anything else we could do to improve our apps functionalities and make it 5 star worth it? Have a lovely day!
This app is very cool and useful for Shopify stores
And I thank their support team that it is fast and very wonderful.
Thank you for the lovely review and for your appreciation!
We greatly appreciate the time you took to share your experience with our technical support team.
Have a lovely day!
It works - but if one doesn't need the app anymore there are no clear instructions or warnings on how to get the app's files and code that it leaves behind in your theme.
The developer says that Shopify does not allow them to touch the code on one's site, but other apps I have installed - they do adjust the code if asked.
There were about 10 items left in the code after Mega Menu was deleted from my store. Most of them were empty files but there were some lines of code that needed to be removed,
I had to contact the developer by e-mail for the names and code lines in order to uninstall them and keep my code clean. I did not see any obvious instruction or notice about this on their app page.
I think the developer would do better if they clearly and directly placed instructions on their app page of what is left behind when it is uninstalled and where to find it in order for the user to have clean code and no content files left behind.
And if the files are kept there to save the navigation previously made, then Buddha should have that option to save it in their console, not our personal files.
There are many flaws about your product ！ exp:your e-mail don't review compelety
App is not user friendly. There is no help available except through snail email. I wouldn't spend money here.
I'm sorry your experience with our app was not what you've expected. We tried to contact you several time to investigate the issue, but you never got back to us.
Could you please get back to us via email at support@buddhaapps.com so that we can check the problem at our end.
Why can this APP only be displayed on the mobile side but not on the web side?
I sent an email and didn't receive a usable response, so came to the comments section for help...
Thank you for your feedback!
We have solved the issue the same day you sent us the email ( 10th of January 2022) and also explained the situation to you via emails, but we did not get a response to any of our emails. Please allow us to make it clear for you here.
For the mega menu to apply you need to have the following sequence of tags:
This app changed my entire store. I hope I can get the settings back once I delete it.
Very limited features unless you pay the top price of $19.95! Complicated and confusing to use. Disappointed!