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Perfect customer service, had a question for personalisation and Calin helped me out in one day! recommended 10/10
Thank you so much for taking the time to share your lovely review! We greatly appreciate the time you took to share your experience with our colleague, Calin.
Please don’t hesitate to contact us if you ever need further assistance with our app.
We’re here for you anytime!
Great APP with quick support for any changes you may require. Made searching our site easier. Would highly recommend.
Thank you so much for taking the time to leave us a 5 star rating! It's much appreciated!
We’re so glad that our app and technical support is what you’re expecting.
We’re here for you anytime!
Great APP/Plugin! Customer service is awesome also. Had an issue and they quickly fixed it.
Thank you so much for your lovely review! It’s great to know that we made the app work perfectly for you.
We're hoping to bring more benefits to your store in the future.
Have a lovely day!
I would give zero start if I could, I wasted a whole afternoon on this app and the entire mega menu just disappeared by itself without me clicking on anything. And I had to spend so much time building it because the save button doesn't work, it works sometimes but most of time the setting just revert back by itself after saving. I'm a software engineer and never saw an app horrible like this.
Hi,
I'm really sorry you feel so disappointed by the experience with our app.
This is not the experience we want to deliver and we tried to make it right and investigate the issue, but you've already uninstalled our app. The only thing I can think of is that you worked on creating the menu, but never saved the menu during the process and got disconnected from the server.
Again, I'm so sorry the experience with our app was not what you expected.
Great App, easy to use. Created the navigation menu the expensive Theme Vision could not! A little problem was solved via support in short time. Highly recommend!
Thank you for the lovely review and for your appreciation! We’re so glad we were able to help you.
Please don’t hesitate to contact us if you ever need further assistance with our app.
We’re here for you anytime!
great app very easy to use and great customer service. contacted them for a problem and it was resolved in a day
Thank you so much for taking the time to leave us a 4 star rating!
We’re glad that our app and technical support is what you’re expecting and hopefully with the future developments we can exceed your expectations.
Have a lovely day!
They were very helpful when I couldn't get it showing on my site, they did it for me and it turned out well.
Thank you for the lovely review and for your appreciation! We’re so glad we were able to help you.
Please don’t hesitate to contact us if you ever need further assistance with our app.
Have a lovely day!
This was easy peasy to set up and it looks great!
Thank you so much for taking the time to leave us a 5 star rating. It's much appreciated!
We're looking forward to bring more benefits to your store.
It is just what I needed and easy to use and edit.
Thank you so much for taking the time to leave us a 5 star rating!
It’s great to know that we made the app work perfectly for you.
We’re here for you anytime!
There is NO customer service available. I had a serious question, and nobody was willing to help. Apps like this will stop your workflow and shouldn't be on the app store. If you build your shop, you need a reliable and fast-reacting partner. I can definitely not recommend this app.
We did reply to your email describing how to create the menu, I attached a video as well. Also, I noticed that you left an identical 1 star review on one of our competitors page the same day, so it seems quite impossible that 2 different apps that do have customer support available to not answer your requests at all.