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Great customer service - hats off to Jasmine & Justin, got an issue fixed in not time!
Had us up and running in no time at all. Can't to see the feed back from our customers with this new tool.
They are constantly coming up with new features to help customers build gang sheets as well as make life easier on the printer. Wouldn't choose any other app!
Absolute best! We had an issue where something corrupted and caused the print to be distorted. Obviously the customer was not happy. They took care of the cost for the reprint and over night. Absolute Amazing Customer Service!!!
He will get on the phone on a Sunday to help you with an issue. I have never had an APP creater do that before.
We were having some install issues but support was quick. Had us up and running in no time at all. Can't to see the feed back from our customers with this new tool. Thank you so much for the quick response
This tool and the support has definitely been five star. Out of hundreds of orders there's only been maybe two issues and the support quickly resolves them. I'm excited to see the new updates.
The team at BAGS understand how to partner with you. They positioned themselves on the same side of the table with regards to how they make money. I gladly give them a percent of revenue because when things go bad, I know it is not just me feeling the pain. They are too. And I also know they are working diligently to get things back up. This doesn't happen often but when it does it gives me peace of mind knowing they are working on it.
With that being said, the product is amazing and they are continuously improving it. Our customers rave about it, which is what matters most. This tool has made our processing of orders so much more efficient, with the PRINT ANYWAY button for our customers. While I want to print perfect images, I know that when an order has come through, I can print without having to address image resolution issues, overlapping designs or designs outside the art board because they clicked PRINT ANYWAY. With our turn around time, there isn't time to address these issues. Customers have to address them before submitting. I highly recommend this app and the team behind it. They are partnering with us all.
This app is a must!!! Easy to use for your customers, great pricing, amazing tech support. Justin and his team are always making improvements to the app making it even better. If you have a DTF gang sheet site, this is the only app to have.
There are not enough words to express the love I have for this app and Justin (the creator). This app alone has grown my business almost over night. Dont wait any longer if you are on the fence about using this app