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Had trouble understanding how the edits work and customer service was super prompt and helpful! Responded right away and walked me through how to resolve. I use another one of the Hextom apps and they never disappoint. Thank you!
This app does exactly what its supposed to do and the support is truly awesome!!
last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working!
You need to batch your images per 100 images per batch (in zip) for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.
Hi Daintyduvet,
We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again.
We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.
This app used to work fine for me by resizing and also by adding watermarks to the images, however the watermark function is no longer working and the customer service experience is atrocious. They take their time responding to you and than give tyou the same generic responses with no help or solution to the problem. I would like a refund as the app watermark feature is not working for my site.
Great timesaver and photo standardizer tool
We would be lost without this app: cropping images, resizing, changing formats,...you HAVE to automate this when you´re getting so many new items every season! We´re running this app on a daily-task basis and it works perfectly fine. Since we have a limited number of images that can be rendered per month, you can chose which images you want to be done, for example only those visible at the moment. Also really helpful with SEO. You can name images, include your shopname...highly recommended!
This was recommended to me by Meg Heckman. She and her Husband Chris are the Saints who brought me here.
Excellent Tool!
I mean who doesn't love a bit of BULK action!!!
awesome tool! allows us to quickly adjust adapt and get images in shape, and also continously keep filenames and alts optimized for seo!
Incredible, mind-blowing, absolutely astonishing. This is truly a sight to behold. Awe-inspiring, extraordinary, beyond belief. This is something that will leave you speechless. Unbelievable, remarkable, truly remarkable.
This app is easy to use and it make life a lot easier being able to bulk change names, titles etc. The best image editor I've used on Shopify