Hextom: Bulk Image Edit & SEO

Great app! Simple and intuitive

Great, app! Easy to edit images in a snap. Just started using it, so I'm looking forward to positive results soon! Would definitely recommend!

Wow, great app! Really does a good job optimizing your images. :)
Highly recommend this app for your shop

It was my first time using and it was Fast and easy to use, works very well with my website I strongly recommend

Enjoying the app so far. It's so easy to bulk edit images, compared to other SEO apps. I highly recommend this app!

Quick and fast - what more can I say!

Very handy app and easy to use. Once the sales come in I will definitely migrate to a paid plan. Keep up the great work guys.

Apps working just great and my website is moving and loading faster. Would highly recommended the app.

5/3/18
Mark S
www.kincorner.com

Is really easy to use and works fast. One of the best apps available on the shopify app store or anywhere for that matter. I was about to update all my images alt text and file names manually. This would have taken hrs if not days since we have over 350+ images. Truly an awesome program! This review might sound to good to be true but you can see our website www.kincorner.com and understand what i'm talking about. If you want to optimize your website this is a must.

Hi I didn’t receive a total refund of $127.94 USD (19.99+24-22+49.99+13.99+13.99+13.99+13.99) as indicated in the transcript (see attachment via email).

I just want to let you know how much of a struggle this has been in the past month because of the incident (read below). I am still trying to fix the issues created by this and honestly am just disappointed. The refund would be greatly appreciated, but even at that, nothing can really compensate for the hours of work I have to redo to fix everything…

TLDR story: We're just disappointed and frustrated because not only did we spend $112 on this app, but all edits we made were lost. Basically, by “reverting” the photos, we were intending to undo a change (resize and minimize) because it was not the size we wanted, and eventually redo the resize and minimize in our intended size. That would have irreversible consequences, we had no idea!

It would have been helpful if the consequences had been in bright red in a disclaimer before it was made so simple.

So in a nutshell,
(1) We lost $127.94 ($19.99 + 24-22(August) + $49.99 (September) + $13.99 (October) + $13.99 (November) + $13.99 (December) +$13.99 (January)) - We lost all necessary edits that took several hours (we have over 500 products).
(2) *Recovering those losses will be our main objective.
(3) It's extremely nerve-wracking using the app and we’re worried about possibly losing anything if we do decide to revert. In light of our main objective, which is to *recover those losses, we would totally appreciate the refund, but in all sincerity, it is not helping us at this time.