Recensies (2.003)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
12 februari 2025

Hextom, please work with Shopify and give me the ability to restore variants. It's 20+ days to restore based on App issue that deleted variants.

February 2025 App Issue that deletes variants.

I am hopeful in cases like mine with over 100,000 variants and being on 3 sites with Enterprise plan they have more solutions and at least try to reach out to Shopify on my behalf. It was their app that ...

Bella Frye
Verenigde Staten
Ongeveer een jaar gebruiken de app
1 januari 2025

At first this app was invaluable. It made huge changes quickly that would have taken days. But the more I used it the more I have these odd side effects. Like variants I never added or have ever used showing up on products I recently made variant changes for and these variants were not showing in on the product in admin or as metafields on the product on even as metafields in settings. It took ...

The Cult Glitter Co.
Verenigde Staten
4 dagen gebruiken de app
24 februari 2025

Doesn't work anymore for me.

Naturally Free
Verenigde Staten
Meer dan een jaar gebruiken de app
22 april 2024

Features are good but scammy and poor customer support.
Tried both Hextom Bulk Product Edit and Hextom Image Edit.

Why I said scammy? I downgraded plan and I was still being charged of the monthly fee. I contacted support for this. I was asked the exact date of downgrade. I look up to my emails and I just realized they dont send email confirmation of downgrade. Then they will keep charging you.

...

daintyduvet
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Hextom heeft geantwoord 30 april 2024

Hi Daintyduvet,

We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen ...

24 april 2024

The guy "James" useless. He knew what I needed help with and didn't move forward with the conversation. I requested help, and was sent to an "agent" who then read my issue and just sat there on the other end doing nothing. I wrote, again, what I needed help with, only for him to say "Yeah, I read your message earlier" wow! the brains on this guy! useless. horrible service. get a new agent!

Kapsoura Candles
Australië
5 maanden gebruiken de app
22 april 2024

Useless app never works! Always glitches terrible support

Cali Tiger
Australië
Meer dan 4 jaar gebruiken de app
Hextom heeft geantwoord 30 april 2024

Hello CALI TIGER!

We apologize for the inconvenience you experienced with our app. On April 22nd, we identified an outage and resolved the issue within 30 minutes of ...

30 juni 2024

total crap, not working at all, shame

Beyioon
Slowakije
4 dagen gebruiken de app
Bewerkt 12 februari 2025

They have accidentally deleted variants on over 5k of products, don't have revert functionality, and are very sorry for this. 3 sites. 3 reviews. 2 sites affected. February 2025, this glitch still exists.

Stuck unless Shopify can exempt 1k variant limit. Hextom, I'd like a full refund.

Tucey
Verenigde Staten
Bijna 4 jaar gebruiken de app
15 januari 2022

I could not edit more than 20 product and they write you can edit unlimited. But for use it was good

busdeals.ae
Verenigde Arabische Emiraten
Meer dan 3 jaar gebruiken de app
Bewerkt 15 augustus 2020

Horrible costumer service. They charged me for a more expensive plan and didn't offer a solution or refund even if they agrees this was their mistake. Stay away!!

Weedipedia
Verenigde Staten
Ongeveer 2 jaar gebruiken de app