Hextom: Bulk Product Edit

I have only good things to say about this app. I use it daily for all the changes that need to be made to products, either with the bulk editor or through CSV export/import. It also offers scheduled tasks and the ability to send exports via email. The support team is always available and helpful. We recently resolved a bug (the first one I’ve encountered in two years of using the app on many Shopify stores) in less than half a day. Highly recommended!

This app goes above and beyond when you need to push the data to your website, you will be impressed by what it can do. I recommended a 100%. 11 YoE in Ecommerce.

Beneficial software. Automates most tasks and the best thing we can work on the go with this cloud-based software

Very good app! I'm not going to say perfect because there is always some way for innovation, But you will almost always find a way to do what you need to do. Customer service is great too!

Features are good but scammy and poor customer support.
Tried both Hextom Bulk Product Edit and Hextom Image Edit.

Why I said scammy? I downgraded plan and I was still being charged of the monthly fee. I contacted support for this. I was asked the exact date of downgrade. I look up to my emails and I just realized they dont send email confirmation of downgrade. Then they will keep charging you.

Re: Hextom Image Edit - last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working! You need to batch your images per 100 images per batch for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.