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Honest review: What I like about this app is that it's easy to setup and I have to say their customer support is world class. They are on standby to provide solutions to the problems that your business face.
However, there are some bugs and glitches here and there. One of the major thing that happened to us is that we set up BOGO for a few products, the 2nd product should be free, but there were 100+ orders affected where customers got charged for 2nd products. Our CS team had to work extra hours to clean this mess and refund customers. But their developer is saying that we have another bundle app installed (despite NOT activated), it messed up their system. In the end, we didn't get a conclusive report on this. Maybe this app is applicable for small business with low order volume. For your benchmark, our average daily volume is 350-400 orders per day.
Thank you for giving us a chance and thank you for your honest review.
Sorry for the inconvenience. I've been trying to reach out multiple times using emails but couldn't get connected.
I want to address the point mentioned in your review:
For the products you created BOGO bundles in our app, were also a part of discounts from another app. So, when there are multiple scripts from other apps obstruct with our app script, the discount will not apply. As only one script work at once.
You can reach out to our support team, our support is available via live chat 24/7.
Kind regards,
Hello Apps.
A perfect app for creating efficient and creative quantity discount. Tech support is very quick and helpful. I'm truly satisfied with the app and support. I totally recommend.
Thank you so much for sharing your valuable feedback for the app and our support team. We are very glad to hear that🙏. Just write us at support@hellooapps.com if you need any help from our team we will be happy to assist 🙂
Great customer service, reply fast to solve my problem.
Great app for BOGO, if you are looking for an APP, that would be a nice choice.
Serene, thank you so much for the amazing review🙂. We’re very grateful for your feedback. It’s our pleasure to provide the best possible service to our customers🙏
Do get in touch with us if you have any queries via in-app chat or email us at support@hellooapps.com, we will be happy to help you🙂
I needed a slick bundle offer for my new special offer and Jessica in customer service built it all straight away for me, despite needing quite a lot of new work on my site. All done straight away and working! I even had an order using the bundle the second, yes the second! we finished building it. Very happy. Great service.
Diane, thank you so much for sharing your valuable and descriptive words for our team. We really do appreciate your cooperation and support🙏
It is our pleasure to serve a customer like you !!!
For any queries, feel free to contact us through in-app chat support or email us at support@hellooapps.com, we will be happy to assist you🙂
Great APP and highly recommended. Jessica was wonderful and assisted me with the app. The features are great.. I had a bit of an issue and the support was really good.
Claudio, thank you for sharing your valuable feedback for our team. We really do appreciate your cooperation🙏
It is our pleasure to serve a customer like you !!!
For any queries, feel free to contact us through in-app chat support or email us at support@hellooapps.com, we will be happy to assist you🙂
That's a good one! Easy to configure, good and simple design, and very good support team. 5/5. Thanks for all
Thanks for sharing your valuable feedback and experience with us. It means a lot to our team 🙏
For any queries, feel free to contact us at support@hellooapps.com or via in-app chat, we will be very to help you 🙂
Helpful and responds immediately. Very efficient. Skeptical at first but immediately assured excellent customer service
Thanks for sharing your valuable feedback and experience with us. It means a lot to our team 🙏
For any queries, feel free to contact us at support@hellooapps.com or via in-app chat, we will be very to help you 🙂
Thank you for sharing your valuable feedback for our app. We really do appreciate your feedback🙏 . Feel free to get in touch anytime via in-app chat support or email us at support@hellooapps.com when you need any help, our team will be very happy to assist 🙂