MBC Bundles App | Buy X Get Y
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Inicialmente, enfrentei alguns desafios com o aplicativo e o suporte. No entanto, o proprietário do aplicativo entrou em contato pessoalmente para me ajudar, o que me agradou muito. Eles estão conduzindo uma investigação detalhada sobre os problemas que relatei e estão me mantendo informado durante o processo. Estou satisfeito com o suporte recebido até agora e com a dedicação deles em resolver essas questões. Assim que a investigação for concluída e os problemas forem resolvidos, pretendo atualizar minha avaliação.
Obrigado pelo seu feedback!
Ficamos felizes em saber que nosso esforço para resolver os problemas relatados foi reconhecido. Nosso objetivo é sempre oferecer o melhor suporte possível e garantir que nossos clientes estejam satisfeitos. Continuaremos trabalhando diligentemente para concluir a investigação e solucionar todas as questões. Agradecemos a sua paciência e compreensão durante este processo.
Se precisar de algo mais, estamos sempre à disposição! 😊
I am a new user of this app so not really sure how to use it. But I have found the customer service team helpful and kind.
Thank you for your kind words about our customer service team 💚
Your satisfaction is first on our list 😇
Helped me however haven't solved issue to the end, but then I found it.
It's great that you enjoyed our app. Thank you for your feedback.
Excellent to deal with!
Thank you so much for your kind words! It’s a pleasure working with you too. 😊
If there’s anything else we can assist with, don’t hesitate to reach out - we’re always here to help!
Good bundle feature and customer support
Thank you for your kind words! We're always happy to assist 😇
Pretty easy to use with frequent upgrades. Any bugs are fixed pretty quickly. I use the app a lot for some fairly complex bundles and it works for me very well.
Thank you for your wonderful review! 💥Don't hesitate to contact us if you need any assistance. And happy bundling 💚
Good bundle app and easy to use. I would like to see an integration with Zipify Pages, otherwise it’s very good
We are so grateful for your review. Thanks for sharing your rating with us and the community. Already working on your wishes!
We required the ability to create item bundles on our store to help drive up sales. After researching alot of apps, this was best, easiest to use and quick creation process. The team at MBC were extremely helpful in helping us setup the app. The only draw back hence the lack of full 5 star is the fact that the bundle doesnt load immediately on the page. It relys on the customer refreshing the page which is abit of a downer.
Thank you for your honest and detailed review. We appreciate it. We hope you allow us to deal with the issue you got on your store
MBC helped us to find features and get others working for us
Thanks for sharing your experience! 🥳 We're thrilled to have been a part of your journey 😊 If you ever need more assistance, we're just a message away! Happy selling! 💚
I have been using this app at our busiest time of year and have set up many bundles. Gift boxes are my biggest seller at Christmas, and the combo bundle has been perfect for them.
Plus, the app offers other cross-sell and up-sell features some bundle apps do not, without being too complex. Overall I have been pleased with the app's options for the price it charges.
I have had several glitches, though, and the team have been responsive within 24 hours to attempt to correct them.
Unfortunately, one set of glitches still persists in the duplication of the combo product on the website when it is set up, and the free product within the combo bundle intermittently disappears and needs to be reset.
Thank you for your feedback 🙏 it's important to us to get better, so you have a perfect experience. We have fixed the glitches and we hope that now our app works flawlessly for your store 💖