Kitenzo ‑ Full Page Bundles
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Great app! Essential for our customers to personalize their order. During installation, the support has been comprehensive and straightforward.
Have been looking for this app... all my life!!! I have been in the high performance computer business since 1996, and always dreamed with a online store that represents every drop of our life experience in this matter. Very easy to understand and use, the developers are comitted with this baby to the bone! Great job and experience, just give it a shot!
Thanks so much for your positive review! Glad you found it easy to understand and use, i'll pass on your comments to the team. Anything else you need, please let us know, thanks again :)
If you need a bundle builder for your shop, look no further - this is it - this is the bundle builder you've been looking for!
The app itself - extremely easy to use, nothing more to say!
The Staff - The staff I've dealt with have been nothing short of amazing!
So I will say it again - If you need a bundle builder for your Shopify store then this is it!
Thank you so much for taking the time to leave us an incredible 5* review! We really appreciate your kind words, and how much you love our app - and even more so, your recognition for the team! Please reach out to us again if you need any help further down the line, and thank you again for choosing & recommending Bundle Builder.
muy buena app el servicio es muy bueno a nivel comercial, creo que en soporte pueden mejorar un poco su tiempo de respuesta
¡Gracias por sus comentarios! Agradecemos su paciencia y nos complace mucho que nuestro equipo de asistencia pueda ayudarlo. No dude en preguntar si necesita algo más y ¡que tenga un gran día!
Customer service for this app is exceedingly slow, often taking days to resolve issues or even receive a reply. We installed the app on the store on the 5th Dec, but have yet to actually use it due to multiple issues regarding the Multiple SKU set up.
We asked for installation help on the 5th but did not have it installed until the 9th (despite multiple emails). We also faced issues with bundles appearing as out of stock reported on the 10th Dec. Despite explaining that it has been escalated to the senior team and that they will be in touch with us, we have heard nothing as of yet.
If you're able to get this app to work without the help of support, then it might work great for you, but at the moment we can't properly review an app we have been unable to use.
We're really sorry to hear that you've been experiencing issues with our app. Our Support Team have tried to contact you numerous times as we have found a solution. If you could please get in touch with us, we'd be more than happy to help you.
I can't say enough good things about this app! Of all the apps I've installed, it has delivered the highest amount of revenue, and in the shortest period of time. I'm not even through the trial period and this app has paid for itself 15x over. I can't wait to figure out more ways to use it on my site!
Hello Flatbush Granola Company - Thank you for the 5 star review! It’s great to see that our Bundle Builder app is making such a difference to your store, and we wish you every success going forward. If we can ever assist again, please feel free to reach out to our support team. All the best :)
Riktigt grym support, galet snabb hjälp och allt blev precis som jag önskade. Så peppd att få lansera custom bundles som kunderna kan bygga själva.
Thank you so much for your review! We're so glad to hear you're enjoying Bundle Builder, and we can't wait to see the bundles you create! If you need any help with the app, please let us know, and the team will be glad to assist!
Just started using bundle builder 1.5 weeks ago to build gift sets for the holidays. I have submitted 3 tickets and received no response. This is a critical - the MOST important part of our holiday planning and to get no response is really frustrating as we have spent a lot of time picking out which bundle app to use (tested 10!) to try and find the one that had the best design and capabilities. We are about to add 20 more bundles but it has been so buggy and with no support we will have to take over 40 hours of work and throw it away. It keeps losing our images and no one will help us. Very disappointing.
We're sorry to hear about the frustration you've experienced here, as we understand how important it is to receive timely assistance - especially during the holiday planning season. We apologize for any inconvenience this may have caused you.
Upon reviewing your support tickets, we can confirm that we responded to your initial ticket on Thursday to address the issue you raised regarding the location of bundle names. We have also been in conversation with you since Friday to further investigate and resolve the remaining issues you have encountered.
To address the remaining issues, we require development access to your store. Once granted, we will continue investigating and working towards a resolution for you. Our team is committed to resolving all of your concerns as quickly as possible, and we appreciate your patience and understanding here. We know how important holiday planning is and the time you've invested in selecting the right bundle app, and would like to assure you that we will do everything we can to address any remaining concerns and provide a solution that meets your expectations.
If you have any further questions or need assistance, please don't hesitate to reach out to us directly.
Hi i was not able to find any options to pause the the subscription pan. How do we pause the app subscription?
Thanks so much for leaving a review! I'm sorry to hear you had some issues finding how to pause the app, but I'm glad Dale was able to help last week! If you need any more help at all, just drop us an email, and we'll be more than happy to assist!
This app is a great solution for my store in order for customers to create their own gift box. If you need help with setup or design, their team offer a comprehensive and quick follow through. The only thing I would like is to be able to change the URL to make it a bit more SEO friendly but other than that, it meet my needs for now.
Thanks for your review! It's great to hear that the app allows your customers to make their own gift boxes, and I'm very glad to hear the team has been able to help you out with some queries you had! I'll definitely pass your feedback regarding the URL onto our developers - in the meantime, if you need anything else, just reach back out!