バンドルビルダー

バンドルビルダー

レビュー (345)

総合評価
4.3
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の10%は4つ星です
  • 評価の3%は3つ星です
  • 評価の5%は2つ星です
  • 評価の10%は1つ星です
2024年11月12日

Very easy to use, great functionality, and excellent support. Don't have to be a developer to set up and customize bundles. Plenty of versatility to make bundles that the customer can customize, or preset bundles that are "add to cart" ready. Support does a great job whenever needed (Thanks, Dale). Highly recommend!

The Real Dill®
アメリカ合衆国
アプリの使用期間:6年以上
Kitenzoが返信しました 2024年11月14日

Thank you so much for taking the time to leave a Review! We are absolutely delighted to hear you find Kitenzo to be easy to use and versatile - our goal is to keep things simple and fun for everyone.

Our support team are fantastic and always ready to investigate any queries. Thank you for shouting out Dale specifically. I know he's always delighted when the make such a big impact on a customer's journey.

We appreciate you using Kitenzo and we look forward to continuing to assist you with your bundling needs. If you need anything, as always, please feel free to reach out to us!

2024年9月24日

Support is friendly and helpful. The app is good, but adding more customization features would be helpful. Support helped me submit a feature request for bundles not showing the pre-discounted price along with the discounted price.

Festival Parent
アメリカ合衆国
アプリの使用期間:1年以上
Kitenzoが返信しました 2024年9月26日

Thank you for your review! We're glad to hear our support team was helpful. We appreciate your feedback on customization features, and we're already looking to how we can improve these in a future update. If you need anything else, feel free to reach out!

2024年8月27日

ABOVE AND BEYOND!!! Natalie, the wonderful young lady who helped me, went above and beyond to assist me in getting my store up and running. She was with me from the beginning when I had so called “Shopify experts” building my store that had no idea what they were doing. She’s been with me then until now and always helpful and gracious. She was patient and extremely knowledgeable of the Bundle Builder product.

The Bundle Builder product itself is simple to set up, very user friendly with great features. They also have a great on-boarding process to walk you thru so you’re not left alone to figure it out if you’re not quite sure how it works. The price is very reasonable for what you get and the customer service that you receive if you have a question or run into an issue is great. I highly highly recommend. Bundle Builder is the best!

OH! SWEET VEGAN! LLC
アメリカ合衆国
アプリの使用期間:10ヶ月
Kitenzoが返信しました 2024年8月28日

Wow, thank you so much for your kind words! Your recommendation means the world to us!

We're thrilled to hear that Natalie was able to help you navigate setting up your store—she's definitely one of our rockstars!

If you ever have more questions or need a helping hand, don’t hesitate to reach out.

2024年9月7日

I have tried getting onto support with no success. The app has been updated and no longer works on my store to show line item properties on the admin end. Looks good from the customer end, but once the bundles are built, my team has no idea what is actually IN the bundle.

There is no support or troubleshooting available on their website to address this issue. As a paying customer, it is just unacceptable...

The Original Lolly Store
オーストラリア
アプリの使用期間:3年弱
Kitenzoが返信しました 2024年9月26日

We sincerely apologize for the trouble you've experienced and for any delay in our support response. We understand how frustrating it is when something isn’t working as expected.

In the meantime, our support team has reached out to assist you directly on this matter. Thank you for your feedback—your experience is important to us, and we’re committed to making this right.

2024年10月30日

Bundle Builder is the only app that truly delivered what I needed. The customer service is excellent—Natalie went above and beyond to guide me through the entire onboarding process. Highly recommend!

Luxe Leaf Decor
アメリカ合衆国
アプリの使用期間:24日
Kitenzoが返信しました 2024年10月31日

Thanks so much for your lovely review! We're thrilled to hear that Bundle Builder has met your needs and that Natalie was there to help make the onboarding a breeze. She really is a star!

If you ever need anything else or just want to chat about bundles, you know where to find us. Cheers for the recommendation!

2024年11月12日

The app is very easy to use, but the real highlight of the app is its impeccable aftersales support. Any issues I encounter, every customization I need to do are addressed right away.

Really awesome support staff.

Lucy Grymes
アメリカ合衆国
アプリの使用期間:8日
Kitenzoが返信しました 2024年11月13日

Thank you so much for your kind words! We’re thrilled to hear you find Kitenzo easy to use. I also sing the praises of our support team loud and proud, but it's so much nicer coming from you!

We strive making things seamless for our users, and it’s great to know we’re hitting the mark. If you ever need anything else, just give us a shout. Happy bundling!

2024年9月4日

Excellent!! Fast work and response. Gets it right fast! Saved me hours of work. Cost effective!

Raw Girls Memphis
アメリカ合衆国
アプリの使用期間:7日
Kitenzoが返信しました 2024年9月26日

Thank you for the fantastic review! 🎉 We're so glad to hear that our quick support and solution saved you time and effort. If you ever need anything else, we’re here to help!

2024年7月24日

The developers do not only help you with completely adjusting your bundle, but also help you if you have issues with your theme and website. It's such a great service.

Loranee
オーストリア
アプリの使用期間:3ヶ月
Kitenzoが返信しました 2024年7月25日

Thanks so much for your positive review! We’re so glad our team could help get you started. If you need anything else, just let us know!

2024年7月12日

Works mostly well and the support is very good. We use it to make prdouct bundles (present baskets) and the user experience is very good. Also the support even helped Friday evening, so we can run our promotion on the weekend!

Geschenkkorb-Laden
ドイツ
アプリの使用期間:3ヶ月
Kitenzoが返信しました 2024年7月13日

Thank you for the feedback - it was a pleasure to help you and I hope your bundle promotion has gone well! Anything else needed just give our support a shout.

2024年8月8日

Excellent Design editor support on live chat. great team!

Pick Me
イギリス
アプリの使用期間:約2ヶ月
Kitenzoが返信しました 2024年8月11日

Thanks so much for your 5 star review! We're thrilled to hear you had a positive experience with our team and that you're enjoying our new design editor. Don’t hesitate to reach out anytime you need assistance. Thanks again!