バンドルビルダー

バンドルビルダー

レビュー (345)

総合評価
4.3
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の10%は4つ星です
  • 評価の3%は3つ星です
  • 評価の5%は2つ星です
  • 評価の10%は1つ星です
2024年7月23日

I recently encountered an issue with the manual cart integration for my Shopify store, and Dale from Bundle Builder provided outstanding support. Dale’s prompt response and precise information resolved my issue quickly and efficiently. The exceptional customer service and smooth process made a significant difference. I highly recommend Bundle Builder for their excellent support and dedication to helping their customers succeed!

THE DAILY DECADENCE
アメリカ合衆国
アプリの使用期間:3日
Kitenzoが返信しました 2024年7月24日

Thank you so much for your kind words and for sharing your experience with our Bundle Builder app! We’re thrilled to hear that Dale was able to assist you promptly and effectively. If you ever need further assistance, please don’t hesitate to reach out. Thank you for choosing Bundle Builder!

2024年6月27日

Not only the best bundle builder app on Shopify but the best customer service. Natalie is awesome and so patient with my silly questions. She helped me troubleshoot and get me together. When I'm on the cover of Forbes magazine, it's because of Natalie and Bundle Builder.

Weirdoughs
アメリカ合衆国
アプリの使用期間:2ヶ月
Kitenzoが返信しました 2024年7月1日

We're stoked that you love Bundle Builder and our customer service. We'll be waiting four our copy of Forbes when you get there! 🚀 Thanks for choosing Bundle Builder and if there's anything else you need, just give us a shout and we'll be right on it.

2024年7月10日

The app is very functional and easy to use. The customer support is second to none, absolutely top-notch.
They even customized my bundles to meet my needs and to display the way I really wanted on my website.
Highly recommend this app and this company.

Crochetree
アメリカ合衆国
アプリの使用期間:12日
Kitenzoが返信しました 2024年7月11日

Thank you so much for your wonderful review of Bundle Builder! We're thrilled to hear that the app is meeting your needs and that our support team was able to customize your bundles just the way you wanted them. It's always our goal to provide top-notch service and functionality, so it's great to know we hit the mark for you.

Let me know if you need anything else and I will be happy to help!

2024年7月24日

awesome!!!

ProFood
アルゼンチン
アプリの使用期間:9ヶ月
Kitenzoが返信しました 2024年7月26日

Thank you for your 5 star review! Cheers for being a part of our community!

2024年6月7日

The app is great and we recommend it if you want to offer bundles intuitively. Support is very responsive and helped me solve compatibility issues with my theme. I recommend it 100%.

Bange Officiel
フランス
アプリの使用期間:約1年
Kitenzoが返信しました 2024年6月10日

Thank you for your fantastic review and recommendation! We're delighted to hear that you find Bundle Builder intuitive and that our support team was able to assist you with the compatibility issues. Your recommendation means a lot to us. If you have any further questions or need additional support, we're always here to help. Thanks again for your kind words and for choosing Bundle Builder!

2024年4月29日

Working with the team at Bundle Builder has been an amazing experience. They are knowledgeable, helpful, and have gone above and beyond for our company to provide an experience our customers desperately wanted. Not only have they been able to guide us through their app, and make adjustments that would better suite us, but they were also able to work with us on pricing. They've been a huge help at every step of the way! We highly recommend working with this attentive team!

Jessicurl
アメリカ合衆国
アプリの使用期間:5ヶ月
Kitenzoが返信しました 2024年5月3日

Thank you so much for sharing your positive experience! We're thrilled to hear that Bundle Builder has been a valuable addition to your business and that you've found our team's support helpful. It's been a pleasure to work with you to customize the app, your bundles are looking great!

Your feedback is incredibly important to us, and we're glad we could contribute to creating a great experience for your customers. If there's anything more we can do to assist you or enhance your experience further, please don't hesitate to reach out.

Thanks again for choosing Bundle Builder!

2024年5月29日

Support has been great. Experience so far has been good with slight tweaks to the app.

Freespirit Recreation
アメリカ合衆国
アプリの使用期間:約1年
Kitenzoが返信しました 2024年6月10日

Thank you so much for your positive review! We're thrilled to hear that you've had a great experience with our support team and that Bundle Builder has been working well for you. We appreciate your feedback on the slight tweaks, and we're always here to help you optimize your store even further. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Bundle Builder!

2024年5月22日

Do not use. Over priced, support ignores tickets and every time someone adds to cart it creates a duplicate product that shows in 'Shop All' and clogs up our back end.

Avoid at all costs!

Rudie
オーストラリア
アプリの使用期間:1年以上
Kitenzoが返信しました 2024年5月23日

Thank you for your feedback. We’re truly sorry to hear about your experience with our app.

Regarding your concerns, we noticed that you have an active support ticket with us, and we're currently awaiting your response to proceed further. Our support team is dedicated to resolving issues promptly, and we want to ensure that we address all your concerns effectively. Please check your email for our latest message and reply at your earliest convenience so we can assist you further.

編集日:2024年1月30日

Customer service is top notch! Natalie and Rhys have been excellent to work with to get the issues resolved with fixing our Bundle. It did not work with discounts and Shop Pay. Turns out it is a Shopify internal issue and we are still waiting on them. Natalie and Rhys also updated our theme and it works and looks so much better than before on our website! Very happy with our experience!

Heidi's Heavenly Cookies
アメリカ合衆国
アプリの使用期間:4年以上
Kitenzoが返信しました 2024年3月12日

Thank you so much for your kind words and for highlighting the efforts of Natalie and Rhys! We're thrilled to hear about your positive experience and the improvements made to your theme. While the issue with Shopify is still pending, we assure you of our continued support. Your satisfaction is our top priority, and we're glad to be a part of enhancing your website. If you need further assistance, we're always here for you. Thank you for choosing Bundle Builder!

2024年2月7日

Bundle builder is a great product. It has helped increase our sales by a significant margin.

More importantly the team has been incredibly helpful. Couldn't have asked for better customer support and onboarding experience. They actually listen to their users!

Excited to see what they implement next!

Kumori
アメリカ合衆国
アプリの使用期間:11ヶ月
Kitenzoが返信しました 2024年3月14日

Thank you so much for your fantastic review! We're thrilled to hear that Bundle Builder has significantly impacted your sales positively. It's our mission to provide not just a powerful tool, but also exceptional service that genuinely supports our users' success.

Your feedback on our customer support and onboarding experience means the world to us. Knowing that our efforts to listen and respond to our users' needs are making a difference is incredibly rewarding.

We're just as excited about the future and can't wait to share with you the new features and improvements we have in the pipeline. Stay tuned!

Thank you again for your support and trust in us. If you have any more suggestions or need further assistance, please don't hesitate to reach out.