バンドルビルダー

バンドルビルダー

レビュー (361)

総合評価
4.4
評価レベルごとの件数
  • 評価の73%は5つ星です
  • 評価の9%は4つ星です
  • 評価の3%は3つ星です
  • 評価の5%は2つ星です
  • 評価の10%は1つ星です
2025年1月9日

Cool app, with a number of useful features. Was a little hard to set up initially but contacted support who not only responded within a few mins actually went into my store store and set everything up for

Dale who helped me was amazing

would recommend

Afterhrs
イギリス
アプリの使用期間:約21時間
Eight Appsが返信しました 2025年1月10日

Thanks for the kind words. All of us here at Kitenzo love to know that the product and the support provided is appreciated. I'll be sure to let Dale know you've left us this review, he'l be delighted, I'm sure! I hope you have a lovely weekend!

2024年11月25日

This app is as versatile as their customer service is exceptional. Whether addressing minor concerns, major issues, or feature requests, their team responds promptly and efficiently, delivering solutions and suggestions with impressive speed. Denis, in particular, was incredibly helpful, going above and beyond!

Peper Harow
イギリス
アプリの使用期間:6年以上
Eight Appsが返信しました 2024年11月27日

Thank you so much for your wonderful review! We're thrilled to hear that you find Kitenzo versatile and that our team, especially Denis, was able to assist you so effectively. Your feedback truly means a lot to us and allows us to grow the product and highlight strengths. If you ever need more support or want to share feature ideas, we’re just a message away. Thanks for being part of our Kitenzo community!

2024年12月18日

Great bundle app and live chat help when needed

The Chocolate Factory Thornton-le-Dale
イギリス
アプリの使用期間:4年弱
Eight Appsが返信しました 2024年12月19日

Thanks so much for taking the time to leave a review! I'm delighted you are happy with both the app and the Support received! If you need us we will always be happy to assist!

2024年11月21日

I had tried a few bundle apps on Shopify and unfortunately they did not meet my requirements, but after finding Bundle Builder, Kitenzo it worked perfectly for the customer journey and aesthetic I was looking to achieve. If I had questions Natalie, was so helpful and helped with getting the CSS code I needed for customisations and as a novice I was able to pick it up easily building out my bundles.

bundled joys co.
イギリス
アプリの使用期間:18日
Eight Appsが返信しました 2024年11月22日

Thank you for taking the time to leave a review, it's really appreciated. There are an overwhelming number of bundling apps available on Shopify, we're delighted that Kitenzo is the one that fitted your needs. Natalie is brilliant and I'll be sure to pass on your kind words to her. I love that you find it easy to use. Always know that the support team here at Kitenzo are an asset to be used when you need us.

2024年11月12日

The app is very easy to use, but the real highlight of the app is its impeccable aftersales support. Any issues I encounter, every customization I need to do are addressed right away.

Really awesome support staff.

Lucy Grymes
アメリカ合衆国
アプリの使用期間:8日
Eight Appsが返信しました 2024年11月13日

Thank you so much for your kind words! We’re thrilled to hear you find Kitenzo easy to use. I also sing the praises of our support team loud and proud, but it's so much nicer coming from you!

We strive making things seamless for our users, and it’s great to know we’re hitting the mark. If you ever need anything else, just give us a shout. Happy bundling!

2024年9月24日

Support is friendly and helpful. The app is good, but adding more customization features would be helpful. Support helped me submit a feature request for bundles not showing the pre-discounted price along with the discounted price.

Festival Parent
アメリカ合衆国
アプリの使用期間:1年以上
Eight Appsが返信しました 2024年9月26日

Thank you for your review! We're glad to hear our support team was helpful. We appreciate your feedback on customization features, and we're already looking to how we can improve these in a future update. If you need anything else, feel free to reach out!

2024年12月9日

Great app and great service.

Thunderbird Real Food Bar
アメリカ合衆国
アプリの使用期間:10ヶ月
Eight Appsが返信しました 2024年12月11日

Thank you for reviewing! I'm delighted you are getting value from both Kitenzo and our Support team. We truly appreciate both the review and your continued use of our app!

2024年10月30日

Bundle Builder is the only app that truly delivered what I needed. The customer service is excellent—Natalie went above and beyond to guide me through the entire onboarding process. Highly recommend!

Luxe Leaf Decor
アメリカ合衆国
アプリの使用期間:24日
Eight Appsが返信しました 2024年10月31日

Thanks so much for your lovely review! We're thrilled to hear that Bundle Builder has met your needs and that Natalie was there to help make the onboarding a breeze. She really is a star!

If you ever need anything else or just want to chat about bundles, you know where to find us. Cheers for the recommendation!

2024年8月27日

ABOVE AND BEYOND!!! Natalie, the wonderful young lady who helped me, went above and beyond to assist me in getting my store up and running. She was with me from the beginning when I had so called “Shopify experts” building my store that had no idea what they were doing. She’s been with me then until now and always helpful and gracious. She was patient and extremely knowledgeable of the Bundle Builder product.

The Bundle Builder product itself is simple to set up, very user friendly with great features. They also have a great on-boarding process to walk you thru so you’re not left alone to figure it out if you’re not quite sure how it works. The price is very reasonable for what you get and the customer service that you receive if you have a question or run into an issue is great. I highly highly recommend. Bundle Builder is the best!

OH! SWEET VEGAN! LLC
アメリカ合衆国
アプリの使用期間:10ヶ月
Eight Appsが返信しました 2024年8月28日

Wow, thank you so much for your kind words! Your recommendation means the world to us!

We're thrilled to hear that Natalie was able to help you navigate setting up your store—she's definitely one of our rockstars!

If you ever have more questions or need a helping hand, don’t hesitate to reach out.

2024年9月7日

I have tried getting onto support with no success. The app has been updated and no longer works on my store to show line item properties on the admin end. Looks good from the customer end, but once the bundles are built, my team has no idea what is actually IN the bundle.

There is no support or troubleshooting available on their website to address this issue. As a paying customer, it is just unacceptable...

The Original Lolly Store
オーストラリア
アプリの使用期間:3年弱
Eight Appsが返信しました 2024年9月26日

We sincerely apologize for the trouble you've experienced and for any delay in our support response. We understand how frustrating it is when something isn’t working as expected.

In the meantime, our support team has reached out to assist you directly on this matter. Thank you for your feedback—your experience is important to us, and we’re committed to making this right.