バンドルビルダー

バンドルビルダー

レビュー (345)

総合評価
4.3
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の10%は4つ星です
  • 評価の3%は3つ星です
  • 評価の5%は2つ星です
  • 評価の10%は1つ星です
2020年6月9日

One of the main reasons we chose this app does not actually work. The app claims to export individual SKU data for each product in a bundle to 3rd party fulfilment apps but can't actually deliver. The app just sends the names of the included products in the "Notes" section of the order which is useless as our fulfilment software (Shipstation) does not recognize individual products like this.

We thought (based on the app description) that bundled products would be exported as if a customer had simply purchased each individual product separately on our Shopify page. This is not the case and now we're being forced to manually import each and every bundle order made into Shipstation.

Fix this issue please!

Hol Food
カナダ
アプリの使用期間:2年以上
Kitenzoが返信しました 2020年6月11日

Our apologies for the misunderstanding, but rest assured our app does indeed support Multiple SKU bundles. As agreed, our team have just completed the installation on your store so you should be all set up. If you have any further questions we’d be more than happy to assist you!

2019年11月1日

I've been setting up this app for a few days and so far I'm really happy with the functionality it offers. I've come across some issues that had me stumped by support was fast to help me resolve them.

Soap A Go-Go
アメリカ合衆国
アプリの使用期間:約2ヶ月
Kitenzoが返信しました 2019年11月1日

Great to hear that you're happy with Bundle Builder so far, and that you're pleased with the support we have provided. We hope the app will help you grow your business!

2021年12月7日

Very helpful with the onboarding and making changes I needed. Thank you..............................

Bo lalá
アメリカ合衆国
アプリの使用期間:約2ヶ月
Kitenzoが返信しました 2021年12月8日

Thanks so much for your review - it's great to hear you found the onboarding helpful, and I'll be sure to let the team know! If you need any other support at all, just let us know, and we'll be more than happy to help!

2023年9月22日

These guys are good. This APP has really helped increase my stores the average check out transaction amount as more customers bundle products. The support team is very responsive.

Brick Loot
アメリカ合衆国
アプリの使用期間:約2ヶ月
Kitenzoが返信しました 2023年9月25日

Thank you so much for your 5* review, Brick Loot team! It's awesome to hear that Bundle Builder has improved your store's average order value through the increase in bundles created by customers! We're also very glad to have been able to assist you and look forward to continue supporting you - please feel free to reach out if you run into any issues or have any questions! Happy bundling 🎉

2021年2月15日

I am so impressed with this app! I needed an app that would make it easy for my customers to build their own sets of home decor, and I've gotten great feedback. I love how it guides the customer on a journey and helps them visualize their choices, while staying consistent with my brand image. The developers provide excellent support that is unrivaled. No other app that I've used has come close to their quick responses and personalized help. I really appreciate their patience with those of us who don't have all the tech skills! Getting a quality website up and running is stressful, but they made the process a lot smoother. Highly recommend!

Melissa Colson
アメリカ合衆国
アプリの使用期間:約2ヶ月
Kitenzoが返信しました 2021年2月15日

Hello Melissa - what a wonderful review! Thank you for the feedback and great to hear that your customers are getting the most from the app. The team pass on their thanks and wish you all the best with the bundles! All the best :)

2020年8月22日

I do believe the app works as described. You will want to read carefully about multiple and single SKU bundles as there are pros and cons of both. We did have issues with single SKU bundles creating ghost products on our site, but Agile did help us understand that the multiple SKU bundle was a better fit for our needs. However, for other reasons, we decided to stay with single SKU. While the app does deliver a way to bundle products together, the customer service is significantly lacking. Most recently, we have been completely ghosted by Bundle Builder's support team after many attempts at contacting them. At first, they were responsive, but since, have ignored multiple requests for help with troubleshooting. As I've read the reviews, this seems like a recurring theme so please take this into consideration when deciding which bundling app to use in your shop.

Fancy Feast US
アメリカ合衆国
アプリの使用期間:約3年
Kitenzoが返信しました 2020年8月24日

Thanks for your review, and highlighting the difference between Single and Multiple SKU bundles. This is fairly new functionality for the app, and something which brings more power and functionality to bundles. There are subtle differences and limitations to each, as you mention, so it's important to choose the right one for your store.

Apologies for the lack of contact from the support team here, we're looking into what happened to the emails you sent through, but in the meantime, i'll personally ensure that the team get in touch ASAP so we can figure out the last things needed to get you up and running.

2019年11月14日

Really nice app and great customer service. The app itself needs a bit more fine tuning so the products on the bundle page can show more detail and can match the look of the overall website better etc. But overall working well for us as a custom hamper option.

Manuka Honey of NZ
ニュージーランド
アプリの使用期間:2年以上
Kitenzoが返信しました 2019年11月15日

Thank you so much for your kind review, it's great to hear that our app is helping your customers build custom hampers. We're constantly looking for ways to improve Bundle Builder, so your feedback is most welcome. And we're always here to help you get set up!

2021年1月14日

Although I didn't use it as much as expected. I would highly recommend this app to any store owner looking to install it. Very easy to set up and helpful in giving customers a chance to personalize their purchase. Great for a 'gift box' style shopping experience.

Magnolia Studio & Co
アメリカ合衆国
アプリの使用期間:約2ヶ月
Kitenzoが返信しました 2021年1月15日

Thank for your positive review and recommendation. Glad the setup was easy and the app was helpful for your merchants. If you're ever in need of a gift box solution again in the future, we'd be happy to walk you through any questions you may have. Thanks again :)

編集日:2020年11月11日

UPDATE: James at Bundle Builder has been in touch with us daily and has fixed our problem. The app is now correctly pulling from individual products. Very happy with how responsive he and his team have been at getting this fixed. My advice would be to give yourself an extra day or two to run tests before implementing in the live environment. ******************************
ORIGINAL REVIEW: This app is difficult to set-up, did not control individual product inventory as we anticipated it would, and caused significant inventory errors during a high-volume product on-sale last Sunday. Would really love customer support to get back to us to see if we can salvage a botched product on-sale for our client.

We Banjo 3
アメリカ合衆国
アプリの使用期間:約2年
Kitenzoが返信しました 2020年11月12日

Hey guys, thanks so much for the updated review, and glad we could get everything working for you. As you've noticed, the app has a lot of settings and options, so totally agree it's a good idea to test on a live environment and to allow enough time to get things right. Anything else you need, just let us know!

編集日:2020年9月20日

We've been using the trial for a couple of weeks and are very likely going to continue with our subscription once the free trial ends. The app is very easy to setup. We opted for Multi SKU which is a bit more effort to install but it was very well documented and we had no trouble setting it up. We ran into 2 issues but support was quick to reply (after the weekend passed) and communication was helpful and constant until everything was resolved. There are some limitations on Shopify's end that prevent a few adjustments that we would have liked, but for now we are very happy with Bundle Builder and the support team.

Cream Of The Crop Gelato
アイルランド
アプリの使用期間:約2ヶ月
Kitenzoが返信しました 2020年9月21日

Thanks so much for your 5 star review, and glad to hear you found the process of Multiple SKU installation so easy, I'll pass on your thanks to the support team :)